Workday Specialist Job at Clark Construction Company (McLean)

Job Description

We are seeking a Workday Specialist to provide consistent day-to-day production support and functional configuration for our Workday platform. This role is essential for maintaining the stability, integrity, and smooth operation of Workday for our internal users. You will be the go-to resource for troubleshooting system issues, performing configuration changes, and responding quickly to user inquiries across key modules. The ideal candidate has proven functional knowledge, strong problem-solving skills, and a commitment to providing excellent internal customer service.

Job Responsibility

Lead the end-to-end design, configuration, testing, and deployment of Workday business processes, security, reports, and new functionality across assigned modules (e.g., Recruiting, Core HCM, Benefits, Compensation, Absence)
Maintain and optimize existing configurations for peak system performance and user experience
Act as a primary functional partner to HR and business stakeholders, conducting thorough requirements gathering, gap analysis, and translating complex business needs into efficient and scalable Workday solutions
Influence and guide stakeholders toward best-practice Workday functionality
Provide Tier 2/3 expert-level production support, troubleshooting complex system errors, performing root-cause analysis, and resolving end-user inquiries promptly and effectively
Ensure configuration changes are properly documented and managed through a rigorous change management process
Develop and maintain complex custom Workday reports (Advanced, Matrix, BIRT) utilizing calculated fields to deliver critical data insights and support business decision-making
Proactively monitor and audit Workday data to ensure high levels of data integrity, consistency, and compliance
Manage the planning, testing, and deployment of Workday's semi-annual feature releases
Evaluate new features and functionality for potential adoption, creating deployment strategies and roadmaps to leverage maximum platform value
Create and maintain comprehensive system configuration documentation, process flows, and Standard Operating Procedures (SOPs)
Develop and deliver effective training materials and sessions to empower end-users and functional owners

Requirements

8+ years of progressive, hands-on experience in Workday configuration, implementation, and production support
Deep functional expertise (SME level) in one or more core Workday modules, such as Recruiting, Workday Core HCM, Absence Management, Benefits, Compensation, or Talent Management
Expert-level ability to translate sophisticated business requirements into practical and high-performing Workday configurations
Demonstrated experience in Workday reporting, including the development of complex calculated fields, custom reports, and dashboards
Exceptional analytical, troubleshooting, and problem-solving skills with meticulous attention to detail
Proven ability to communicate effectively, both written and verbally, with technical and non-technical audiences, including senior leadership
Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes

Nice to have

Current Workday Pro certification in a relevant functional area (e.g., Recruiting, HCM, Compensation, Payroll)
Experience with Workday integration technologies (e.g., EIB, Core Connectors) and a basic understanding of integration troubleshooting
Prior experience in a consulting environment or supporting a global, multi-business unit Workday deployment

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Workday Specialist

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