CrawlJobs Logo
Arrow Electronics Logo Arrow Electronics · IT - Software Development

Workday Quality Assurance Analyst

India, Bangalore · Job Posted May 06, 2026
Apply Position
Job Link Share

Job Description

Workday Software Quality Assurance (SQA) Analyst II works under the HR Technology Manager and work directly with Project Managers, Developers, and Analysts. Primary responsibilities are collaborating with the above team members, writing test plans and scripts, performing testing on new software development and changes to existing software ensuring compliance to company standards and end-user requirements.

Job Responsibility

  • Manage all SQA activities on a project including defect review meetings and creating estimates
  • Build a library of test scenarios on various Workday Business Process
  • Provide guidance and support on all testing activities to team members and testers
  • Review business requirements and creates detailed test plans and test scripts for both manual and automated testing and will collaborate with various teams to ensure there's clarity on defects, expected results and work to ensure that issues are being addressed in a timely manner
  • Support testing efforts with bi-annual Workday Releases
  • Responsible for communicating progress, issues and risks to key project stakeholders
  • Will participate in reviewing the finalized business requirements and obtain clarifications from the project team to support test plans and materials
  • Write, maintain, and execute simple test scripts using Excel, SharePoint, and soon to be Test Management 2.0 in ServiceNow
  • Use ServiceNow and SharePoint to record defects and to load requirements, test plans and test scripts

Requirements

  • 4-year degree and 2-4 years of experience or a 2 year degree and equivalent related experience
  • 3+ years’ experience working in the Workday infrastructure handling release management and quality assurance testing
  • Functional understanding of the Workday solution (HCM, Recruiting, Compensation, Absence and Time Tracking)
  • Experience with end-to-end testing - Testing Planning, Test Execution, UAT, Regression
  • Must have experience analyzing functional and technical requirements and mapping documents and transforming them into a comprehensive Test Plan
  • Ability to prioritize workload and provide timely follow-up and resolution
  • Ability to work effectively in a fast paced, team oriented global environment and handle multiple projects
  • Strong verbal and written communication skills
  • Strong business acumen within a technical environment
  • Collaborates with others well
  • Strong attention to detail and problem-solving skills

What we offer

  • Insurance
  • Bonus
  • Growth Opportunity
Arrow Electronics - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Workday Quality Assurance Analyst

8 matching positions

New

Analyst – HR Operations EDM

As an Analyst in HR Operations EDM, you will handle complex Tier 1 inquiries, ma...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English verbal and written communication skills
  • Proven customer service experience with issue resolution track record
  • Experience handling escalations and difficult conversations
  • Strong knowledge of HR policies and employee lifecycle
  • Proficiency with ticketing systems and queue management
  • Coaching and mentoring abilities
  • Analytical mindset to identify inquiry trends
  • Graduate in any discipline
  • Graduate/Degree in Business Administration, HR, or related field
  • 2–5 years of experience in HR customer service or contact center
Job Responsibility
Job Responsibility
  • Handle escalated Tier 1 inquiries requiring deeper investigation
  • Monitor queue performance and ensure SLA compliance
  • Coach and mentor junior analysts on customer service best practices
  • Identify trends in employee inquiries and recommend updates to the knowledge base
  • Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns
  • Support quality assurance by reviewing call/chat interactions
  • Contribute to FAQ and knowledge article development
  • Lead team huddles and share process updates
  • Process complex Workday transactions and manage escalations
  • Manage end‑to‑end HR operations (onboarding, movements, exits)
  • Fulltime
Read More
Arrow Right

Analyst – HR Operations EDM

At Baxter, we believe every person—regardless of who they are or where they are ...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English verbal and written communication skills
  • Proven customer service experience with issue resolution track record
  • Experience handling escalations and difficult conversations
  • Strong knowledge of HR policies and employee lifecycle
  • Proficiency with ticketing systems and queue management
  • Coaching and mentoring abilities
  • Analytical mindset to identify inquiry trends
  • Graduate in any discipline
  • Graduate/Degree in Business Administration, HR, or related field
  • 2–5 years of experience in HR customer service or contact center
Job Responsibility
Job Responsibility
  • Handle escalated Tier 1 inquiries requiring deeper investigation
  • Monitor queue performance and ensure SLA compliance
  • Coach and mentor junior analysts on customer service best practices
  • Identify trends in employee inquiries and recommend updates to the knowledge base
  • Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns
  • Support quality assurance by reviewing call/chat interactions
  • Contribute to FAQ and knowledge article development
  • Lead team huddles and share process updates
  • Process complex Workday transactions and manage escalations
  • Manage end‑to‑end HR operations (onboarding, movements, exits)
  • Fulltime
Read More
Arrow Right

Analyst – HR Operations EDM

As an Analyst in HR Operations EDM, you will handle complex Tier 1 inquiries, ma...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate in any discipline
  • Graduate/Degree in Business Administration, HR, or related field
  • 2–5 years of experience in HR customer service or contact center
  • Excellent English verbal and written communication skills
  • Proven customer service experience with issue resolution track record
  • Experience handling escalations and difficult conversations
  • Strong knowledge of HR policies and employee lifecycle
  • Proficiency with ticketing systems and queue management
  • Coaching and mentoring abilities
  • Analytical mindset to identify inquiry trends
Job Responsibility
Job Responsibility
  • Handle escalated Tier 1 inquiries requiring deeper investigation
  • Monitor queue performance and ensure SLA compliance
  • Coach and mentor junior analysts on customer service best practices
  • Identify trends in employee inquiries and recommend updates to the knowledge base
  • Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns
  • Support quality assurance by reviewing call/chat interactions
  • Contribute to FAQ and knowledge article development
  • Lead team huddles and share process updates
  • Process complex Workday transactions and manage escalations
  • Manage end‑to‑end HR operations (onboarding, movements, exits)
  • Fulltime
Read More
Arrow Right

IT Business Analyst

Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
s2itgroup.com Logo
S2 IT Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree (any field) or Equivalent
  • Any suitable combination of education, training or experience accepted
Job Responsibility
Job Responsibility
  • Gather requirements and define business processes to modernize legacy systems to cloud-based solutions like Oracle WMS, Oracle ERP, and Workday HCM
  • Configure and validate Workday Core HCM modules including Recruiting, Advanced Compensation, Talent and Performance, Absence and Leave, Payroll and Time Tracking
  • Develop and design Oracle manufacturing modules such as WIP, BOM, OPM, and supply chain execution modules like OM, PO, SE
  • Support the setup of OTC and PTP process cycles in Oracle ERP
  • Define new features and enhancements to migrate legacy railroad e-commerce systems to newer applications hosted on the latest Java backend and frontend Angular versions
  • Develop and build TOSCA integration with Jenkins CI/CD pipeline, Jira, Neoload and qTest to manage project development and quality assurance needs
  • Utilize multiple TOSCA features like UI, Vision AI, Data Integrity, API testing for validation and automated quality checks
  • Host all Agile/Scrum ceremonies
  • Prepare key implementation plan (KIP) documentation, generate reports, process flow diagrams, and Gantt charts
  • Fulltime
Read More
Arrow Right

IT Business Analyst

Job Duties: Identify and analyze current state business processes and system ina...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
s2itgroup.com Logo
S2 IT Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Information Technology Management or Equivalent
  • Any suitable combination of education, training or experience accepted
  • Required tools and utilities: Workday HRMS, Microsoft Visio, SQL Tableau, MuleSoft, Middleware, Azure, Jira, and Microsoft Office Suite
Job Responsibility
Job Responsibility
  • Identify and analyze current state business processes and system inadequacies
  • present ideas for process and systems improvements
  • collect data, code, and configure activities necessary to develop new interfaces
  • handle data flow with external warehouse vendors
  • operate multiple projects, small initiatives with the help of various applications on daily basis
  • manage scope and meet manual, automation functional and non-functional deliverables with quality, time, and cost parameters
  • prepare process flow diagrams and coordinate with business users to get approval on the requirements
  • collaborate with Business and Systems Analysts, Developers, and project management groups
  • work with Developers and Quality Assurance Analysts to ensure service behavior and assists product teams in meeting customer needs
  • plan, handle and oversee integration and ensure adherence to project management methodologies
What we offer
What we offer
  • This position is eligible for our employee referral program
  • Fulltime
Read More
Arrow Right

Payroll Process Analyst (Technical Writer)

This long-term contract role offers an exciting opportunity to contribute to a d...
Location
Location
United States , Menlo Park, California
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in technical writing, with a focus on payroll documentation
  • Exceptional writing skills, capable of translating complex processes into clear, actionable steps
  • Proven experience drafting SOPs and compliance documentation for payroll operations
  • Strong proficiency in process mapping tools, such as Visio
  • Familiarity with full-cycle and multi-state payroll processes, including handling payroll for over 500 employees
  • Expertise in ADP Workforce Now or similar payroll systems
  • Knowledge of U.S. payroll regulations, including taxability, retro calculations, and retirement plan eligibility
Job Responsibility
Job Responsibility
  • Maintain and manage the payroll documentation library, including SOPs, process maps, controls narratives, and desk procedures
  • Develop detailed, role-based procedures for various payroll cycles, such as regular, off-cycle, retroactive payments, year-end adjustments, bonuses, and leaves
  • Document workflows in Workday, including dependencies and integrations related to timekeeping, benefits, general ledger, and cash management
  • Define and oversee key controls for earnings, deductions, taxes, and retirement plans, ensuring compliance with audit standards
  • Collaborate with internal audit and accounting teams to design controls and produce evidence aligned with organizational requirements
  • Standardize processes for handling retroactive adjustments, exceptions like garnishments, and other payroll-related scenarios
  • Lead initiatives to map processes, identify risks, and recommend simplifications for improved workflow efficiency
  • Create quality assurance frameworks and peer review protocols for payroll documentation updates
  • Develop quick reference guides, decision trees, and training materials for payroll staff and partners
  • Coordinate communications and updates related to changes in Workday configurations and payroll processes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Payroll Process Analyst (Technical Writer)

This long-term contract role offers an exciting opportunity to contribute to a d...
Location
Location
United States , Menlo Park, California
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in technical writing, with a focus on payroll documentation
  • Exceptional writing skills, capable of translating complex processes into clear, actionable steps
  • Proven experience drafting SOPs and compliance documentation for payroll operations
  • Strong proficiency in process mapping tools, such as Visio
  • Familiarity with full-cycle and multi-state payroll processes, including handling payroll for over 500 employees
  • Expertise in ADP Workforce Now or similar payroll systems
  • Knowledge of U.S. payroll regulations, including taxability, retro calculations, and retirement plan eligibility
Job Responsibility
Job Responsibility
  • Maintain and manage the payroll documentation library, including SOPs, process maps, controls narratives, and desk procedures
  • Develop detailed, role-based procedures for various payroll cycles, such as regular, off-cycle, retroactive payments, year-end adjustments, bonuses, and leaves
  • Document workflows in Workday, including dependencies and integrations related to timekeeping, benefits, general ledger, and cash management
  • Define and oversee key controls for earnings, deductions, taxes, and retirement plans, ensuring compliance with audit standards
  • Collaborate with internal audit and accounting teams to design controls and produce evidence aligned with organizational requirements
  • Standardize processes for handling retroactive adjustments, exceptions like garnishments, and other payroll-related scenarios
  • Lead initiatives to map processes, identify risks, and recommend simplifications for improved workflow efficiency
  • Create quality assurance frameworks and peer review protocols for payroll documentation updates
  • Develop quick reference guides, decision trees, and training materials for payroll staff and partners
  • Coordinate communications and updates related to changes in Workday configurations and payroll processes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Employee Support Operations Product Manager

A position of Employee Support Operations Product Manager (M/F) in myPulse frame...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally a previous experience in a product management position
  • Experience as support agent
  • A previous experience in Development (Java, Web)
  • General Knowledge of IT area, SaaS partnership and configuration
  • Business acumen and possess a customer/value mind-set
  • A Change and transformation mind-set
  • Very good communication skills
  • An Advanced level of English, French is a plus
  • This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Job Responsibility
Job Responsibility
  • Manage the end-to-end operations of our DAP tool called “Guide-Me” (digital adoption platform) assuring: Quality, efficiency and cost of all HR demands (tool usage, functional assistance, incident management, monitoring…)
  • Coordinating all the Digital bricks to offer consistent and harmonized assistance to our employees and HR functions
  • Supporting the deployment of future version of the DAP
  • Bring your analyst competencies as input for processes improvement, reporting, analysis of employee behaviors
  • Anticipate future landscape upgrades (Workday) and anticipate impacts on the guidance solution
  • Coordinating the french editor and anticipating the future landscape
  • Business Activities Development and Projects Delivery
  • Be employee facing, having a deep understanding of support activities
  • Ensure the voice of the employee is properly taking into account
  • Ensure hr functions are satisfied with the implementation of their demands (Monitoring of satisfaction)
  • Fulltime
Read More
Arrow Right