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Primary focus of role will be responsible for Workday Security for all HR modules, with some additional work in configuration, maintenance and optimization of HR modules.
Job Responsibility:
Primary focus of role will be responsible for Workday Security for all HR modules, with some additional work in configuration, maintenance and optimization of HR modules
Leads and provides advanced operational and technical system support
Works with internal customers and information technology to troubleshoot and resolve complex system problems
Evaluates current system configuration and responds to requests or inquiries on system capabilities
Gathers and analyzes information to understand business requirements and workflow processes
Identifies areas of improvement, recommends, develops, and configures system solutions, tests new functionality, and ensures successful implementation
Creates functional specifications based upon business requirements
Ensures alignment functionality with best practices, business processes, and procedures
Maintains appropriate security of the system based on business needs
Coordinates and participates in system upgrades and system testing
Creates detailed test plans, defines various scenarios and executes test plans
Coordinates user acceptance testing and other testing
Develops, implements, and evaluates complex human resources systems project specifications and timelines
Maintains system tables and configures the system to meet business requirements
Ensures project timelines are adhered to
Designs and maintains system modules to meet user needs
Maintains ongoing system/data integrity to ensure accuracy
Educates and trains human resources system users on system functionalities
Acts as a liaison between human resources, information systems, system users, and third-party vendors or consultants
Serves as a subject matter expert/resource on human resources technology related processes
Escalates issues/risks proactively to appropriate team members and leaders
Role will work individually and with a team providing subject matter expertise and hands-on Workday configuration during implementation, upgrades, optimization projects, and production
Provide technical support, research, troubleshoot and timely resolution of issues
Adhere to and encourage the organizational methodology for change control issue resolution and process documentation
Develop, test, and deploy security and reports to meet functional requirements
Perform system setup and user security provisioning
Implement business process policy changes in Workday in coordination with SMEs
Advise other Workday leads on the security impact of BP and configuration changes
Configure business process policies to meet business needs, finding solutions to automate and streamline processes, creating dashboards, and managing projects using agile methodology
Manage user roles and permissions to ensure that employees have the appropriate access to Workday features
Maintain Workday ticketing system
Help ensure data accuracy by validating security settings and conducting checks for data integrity
Assist and coordinate with the evaluation, quality reviews and testing documentation of the system upgrades, new feature releases and implementation
Conduct regular audits of user access and security configurations to identify any discrepancies or vulnerabilities
Stay current on Workday updates and implement new security features as they become available
Provide training for end-users and stakeholders on security protocols and best practices
Requirements:
Bachelor's Degree in Human Resources or related field
Typically requires 5 years of technical experience in human resources systems which includes experiences in human capital management implementations and systems modules such as benefits, compensation, recruiting, performance management, learning management, succession planning, help desk/service center and human resources analytics
Strong and broad functional knowledge of benefits, compensation, talent acquisition, talent management and organization development functions/processes
Excellent troubleshooting skills and highly experienced in researching, designing and implementing solutions and maintaining/upgrading systems
Comprehensive understanding of how various ERP HR modules interact and affect one another
Demonstrated ERP business process configuration experience
Strong experience in researching configuration issues, designing and implementing solutions and maintaining/upgrading systems
High critical thinking and troubleshooting skills
Advanced hands-on knowledge/experience in creating and executing EIBs to manage system data
Advanced knowledge of web-based/cloud ERP systems to support human resources
Proficient in Microsoft Office tools and large-scale automated systems
Expertise in preparing, importing and manipulating data in spreadsheets/databases and other HR technology tools
Excellent analytical skills to make sound decisions/recommendations
Ability to translate user requirements into system specifications
Demonstrated ability to effectively use ERP systems to create/maintain custom reports, calculated fields and ability to design visual data-driven solutions
Maintain general understanding of ERP security model
Translates business objectives into system requirements
Skills in developing project plans/timelines, implementing tasks, evaluating outcomes and coordinating work of teams
Ability to identify and resolve technical and workflow issues
Ability to work in a fast paced, complex environment, handle multiple tasks, set priorities and meet deadlines
Ability to work independently with little to no guidance/supervision, make decisions and move projects or changes forward
Excellent communication skills
Requires strong understanding of Workday functionality, modules and configuration in various HR modules
Workday Security experience required
Ability to work remotely
Must sit and walk the majority of the workday as well as stand, walk, lift, bend, twist, crawl, and kneel throughout
This position requires travel so will be exposed to weather and road conditions
Nice to have:
Workday Reporting experience preferred
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance