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We are looking for a skilled Workday HCM Support Specialist to join our team in Cleveland, Ohio. In this role, you will focus on maintaining and stabilizing Supervisory Organizations, supporting payroll activities, and assisting with foundational data management across Workday modules. This is a long-term contract position ideal for an experienced Workday specialist who thrives in hands-on environments and can bridge the gap between technical implementation and HR/Payroll operations.
Job Responsibility:
Manage and troubleshoot Supervisory Organization structures, ensuring accurate hierarchy logic and reporting lines
Oversee mapping processes related to payroll, benefits, time tracking, and system security compliance
Validate and maintain organizational changes in alignment with Workday standards and civil service rules
Support payroll parallel testing by analyzing employee and position data for accuracy and consistency
Conduct system updates, configuration changes, and data uploads using Enterprise Interface Builder (EIB) tools
Proactively identify and resolve system issues while collaborating with HR, Payroll, and external consultants
Monitor the impact of system changes on integrations, security roles, and business processes
Research and apply Workday Community best practices to optimize system functionality and resolve challenges
Serve as a subject-matter expert, providing guidance to non-technical stakeholders and ensuring smooth workflows
Maintain ownership of initiatives, driving tasks forward independently and ensuring project success
Requirements:
At least 2 years of hands-on experience with Workday HCM, including Supervisory Organizations, Position Management, and Time Tracking
Proficiency in Workday Payroll processes and data alignment, with strong knowledge of platform functionality
Advanced Excel skills, including expertise in VLOOKUP, XLOOKUP, and pivot tables
Proven ability to utilize Workday Community resources to troubleshoot and implement solutions
Experience with system maintenance, basic configuration, and hierarchy alignment within Workday
Strong problem-solving skills and initiative, with the ability to work independently and manage priorities
Nice to have:
Familiarity with public sector environments or civil service structures
Knowledge of additional Workday modules such as benefits, security roles, and reporting
What we offer:
medical, vision, dental, and life and disability insurance