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Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Job Responsibility:
Serve as the primary functional expert for one or more Workday modules (e.g., Core HCM, Benefits, Compensation, Absence, Payroll, Security, Reporting)
Configure, test, and deploy Workday business processes, security, and tenant setup based on documented requirements
Manage and prioritize incoming system change requests, troubleshooting, and resolving Workday issues (Tier 2/3 support)
Partner with HR stakeholders to analyze current HR processes and identify opportunities for optimization and automation within Workday
Lead the planning, testing, and deployment of Workday feature releases (e.g., bi-annual updates) and new functionality
Translate functional business needs into clear, technical system requirements
Develop, maintain, and run standard and custom reports and dashboards using Workday Report Writer and other reporting tools to support HR, Finance, and leadership teams
Ensure data integrity and accuracy within Workday through regular audits, data uploads (EIBs), and quality control checks
Manage Workday security roles and permissions to ensure appropriate data access and compliance
Participate in all phases of the system life cycle, including requirements gathering, design, testing (unit, UAT), documentation, and deployment for system enhancements and new module implementations
Provide training and documentation to end-users and the HR team on system functionalities and process changes
Collaborate with the IT team on integration support and troubleshooting (e.g., EIBs, payroll integration)
Requirements:
Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field
8+ years of hands-on functional experience with Workday HCM configuration and administration
In-depth knowledge of Workday business processes, security, and at least one core module (e.g., Core HCM, Benefits, Compensation)
Strong proficiency in Workday Report Writer, calculated fields, and reporting concepts
Excellent analytical, problem-solving, and troubleshooting skills with a keen attention to detail
Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
Nice to have:
Workday Pro certification in one or more HCM modules
Experience with Workday Integrations (EIBs, Studio)
Familiarity with HR processes and compliance requirements (e.g., SOX, GDPR)
Experience supporting other HR or business systems that integrate with Workday
What we offer:
Health coverage
Employee Assistance Program (EAP) with free mental health support