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Apex Systems Logo Apex Systems · IT - Administration

Workday Configuration Specialist

United States, Milwaukee · Job Posted January 11, 2026
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Job Description

The Workday Configuration Specialist supports the Workday platform by configuring, customizing, and governing Workday functionality to support our strategic objectives. The person in this role will respond to tickets, incidents, and requests from end-users in addition to partnering on longer-term and more complex projects.

Job Responsibility

  • Optimized configuration and smooth operation of Workday
  • Analyzes configuration and compares to desired functionality to diagnose gaps, roadblocks, and inefficiencies
  • Outstanding customer service
  • Responds quickly, professionally, and with a consultative focus to tickets, requests, and incidents
  • Provides technical support, troubleshooting, and guidance to end-users
  • Maintains good communication on progress, roadblocks, and options
  • Future-proof design
  • Conducts quality assurance reviews regularly to deliver effective and scalable solutions
  • evaluates and documents team procedures
  • conducts knowledge transfer with end users as appropriate
  • Implements enhancements that improve Workday's reliability and performance
  • Data integrity in Workday
  • Maintains data cleanliness by crafting and running audits, analyzing data, and supporting day to day transactional review and approval processes
  • Streamlined Workday release experiences
  • Manages release planning, identifying impact and enhancement opportunities associated with a new release, and communicates openly
  • Supports regression testing and introduction of required changes as new Workday releases are introduced
  • A collaborative and informed team
  • Manages Workday team knowledge base to ensure critical knowledge-sharing opportunities exist and information can be accessed on demand by all relevant partners

Requirements

  • Experience with Workday configuration, across at least two Workday modules (e.g. Talent and Performance, Absence and Time-Tracking, Recruiting, Core HCM, etc.), supporting a mid-to-large-sized business (position likely requires at least three years of experience in a similar role)
  • Familiarity with HR business processes, metrics, and best practices
  • experience partnering with functional stakeholders to build Workday configuration that meets business needs
  • Experience solving configuration and integration issues through root-cause analysis, deep understanding of cross-stream and down-stream impacts, and independent testing
  • A need to get things done, a proven sense of urgency, drive, ownership, and accountability
  • organization and project management skills
  • Resourcefulness and a knack for navigating challenges independently
  • The ability to manage conflict and difficult partners, strong prioritization skills, and excellent customer-service orientation

What we offer

  • medical
  • dental
  • vision
  • life
  • disability
  • other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • corporate discount savings program
  • other discounts
  • on-demand training program
  • access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
  • certification discounts and other perks to associations that include CompTIA and IIBA
  • dedicated customer service team for Consultants
  • certified Career Coach
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