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This position plays a meaningful role in optimizing how we use Workday, exceed our user expectations, and drive business outcomes by supporting all areas of Human Resources. This hands-on role based at our London International Headquarters requires strong problem solving and outstanding communication skills. This position will work across functional areas to provide production support, quality assurance and system administration.
Job Responsibility:
Provide support to end user(s) by troubleshooting, providing issue remediation, technology and process request assistance and critical issue management using ServiceNow ticket system to track
Assist subject matter authorities to ensure data integrity, quality design of system changes, report writing, interpreting data flows, and troubleshooting business processes
Responsible for Workday business process/workflow setup and modification, testing and security as determined by business requirements
Perform routine system maintenance including system and data audits
Build Workday reports including sophisticated reports, matrix reports and dashboards
Trains end users on new processes/functionality including developing user procedures, guidelines, and documentation
Troubleshoot, validate, and modify Workday integrations to external vendors or other parties
Lead Workday enhancements by collaborating with key stakeholders to facilitate scoping, configuration, testing & implementation
Identify process enhancement opportunities, including internal team processes
Support (and where appropriate, lead) HRIS projects that impact multiple stakeholders and functional teams across Take-Two
Ensure all changes to the Workday system and security are documented and evidence of testing has been captured
Support and mentor other team members, promoting knowledge sharing and collaboration
Participate in the Workday Community and advise users about the latest enhancements for future releases accordingly
Facilitate clear and concise status updates including direct communications with HRIS Team and project sponsors
Requirements:
Bachelor’s degree or equivalent work experience
3-5 Years Workday experience working on a HRIS Team
Proficiency in Workday in one or more functional areas
Proven knowledge of HR systems structure, functions, and processes
Organised, detail oriented with strong written and verbal communication skills
Strong analytical and problem-solving skills
Ability to present data in a polished, professional form (e.g., executive dashboards, PowerPoint presentations)
MS Word, PowerPoint, Outlook, Intermediate Excel (VLOOKUP, pivots, etc.) skills
Must work well independently with minimal direction, but also enjoy working as part of a global team
Ability to balance multiple projects and shifting priorities
What we offer:
Private healthcare
Private dental
A double matching pension policy where the employer will double match up to a 4% contribution from the employee
Employee stock purchase scheme with a 15% discount
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