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An exciting opportunity to be part of a new team as a Work Scheduler. Managing workforce planning, allocating work and general administration duties
Job Responsibility:
Facilitate and manage all aspects of workforce planning and allocation using Microsoft Office applications, Service Stream and client systems, and any further systems that may replace the mentioned systems
Liaise and provide support to field resources to ensure work is completed in a timely manner
Ensure that client KPI's are monitored and managed successfully
Maintain field resource leave requests to ensure adequate resourcing
Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
Work closely with the field supervisor to assist in providing areas for improvement of issues with the field staff
Undertake and complete any other duties as requested by management
Assist other members of the administration team where required
Requirements:
Minimum 12 months experience in an office environment is essential
Competencies in MS Office suite: Word, Excel, Outlook
Experience with key performance metric reporting preferred
Excellent organisational and administration skills
Able to work discretely with sensitive and confidential information
The ability to work autonomously
Good communication skills
Problem solving skills
Previous experience as a Work Scheduler preferred but not essential
Nice to have:
Previous experience as a Work Scheduler
Experience with key performance metric reporting
What we offer:
Access to StreamLife and Employee Benefits Program offering retail discounts and health resources
Join an industry leader providing essential services to the community for over 30 years
Career development opportunities in an organisation of 5,000+ people