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Join our client in shaping the future of utilities and infrastructure! They're all about creating a workplace where you can thrive, contributing to meaningful projects that shape communities and drive success. We're seeking a Scheduler/Programmer to join their team in Bolton. In this role, you'll be the mastermind behind scheduling main laying installations and service connections for housing developments across the Northwest. With full accountability for program aspects of all works, you'll ensure their teams are strategically positioned to meet client deadlines and optimize productivity.
Job Responsibility:
Take ownership of the mains and service program, from client request to job completion
Schedule works efficiently to meet internal KPIs, optimizing travel routes and productivity
Identify works requiring noticing to their streetworks team, ensuring compliance with NRSWA regulations and client deadlines
Provide clients with clear program dates once confirmed
Deliver weekly reports, ensuring KPIs and objectives are met
Collaborate with the operations team to forecast work volumes and maintain resource levels
Embrace teamwork and adapt to ongoing changes in the industry
Requirements:
Excellent communication skills with internal and external stakeholders
Positive attitude towards customer and client interactions
Ideally, previous experience in Utilities
Proactive problem-solving skills and a thirst for knowledge
Proficiency in Microsoft Office programs, particularly Excel, Word, and Outlook
Commitment to delivering high-quality customer service and administrative support
Ability to thrive under pressure and work as part of a team
Strong multitasking, prioritization, and deadline management skills
Attention to detail and a commitment to accuracy
What we offer:
Comprehensive benefits package including cashback plans for eye-care, dental, and prescriptions
Access to gym, fitness, and retail discounts
An extra day off each year to give back to your community or support charity work
Ongoing mentoring and guidance to support your career journey with them
Support for physical and mental well-being through their Employer Assistance Program