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Work Order Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Youngstown, OH

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a proactive and detail-oriented Work Order Coordinator to join our team in Austintown NT, Ohio. In this role, you will play a critical part in ensuring the smooth scheduling and coordination of service activities, including skilled trades, custodial, and grounds maintenance teams. This is a Contract position, offering the opportunity to transition into a long-term role based on performance.

Job Responsibility:

  • Coordinate and schedule service activities for skilled trades, custodial staff, and grounds maintenance workers to ensure efficient operations
  • Manage and track work orders using multiple software systems to maintain accurate records and timely updates
  • Utilize Microsoft Office tools, including Outlook, Excel, and Word, to document and communicate service-related tasks
  • Handle incoming service calls and type detailed documentation for each request in the appropriate systems
  • Collaborate with team members in a fast-paced environment to meet deadlines and maintain high-quality service
  • Prioritize tasks effectively to manage competing demands and ensure optimal workflow
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly
  • Support the service division by identifying areas for improvement and implementing solutions
  • Adapt quickly to new processes and technologies to maintain high performance standards

Requirements:

  • Proven experience with dispatching and job scheduling in a service-oriented environment
  • Proficiency in Microsoft Office programs, including Word, Excel, and Outlook
  • Familiarity with managing work orders and Computer Aided Dispatch systems
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Excellent written and verbal communication skills for customer interaction and documentation
  • Ability to thrive in a fast-paced environment while maintaining attention to detail
  • Demonstrated ability to learn quickly and adopt a proactive, go-getter attitude
  • Knowledge of customer account management and service coordination
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 21, 2026

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