WordPress Support Specialist Job at Brainstorm Force

Website Experience & Support Specialist

The Website Experience & Support Specialist is responsible for maintaining and o...

Location

United States , Prospect

Salary:

Not provided

WORX

Expiration Date

Until further notice

Requirements

1+ year of experience in website support, user experience or a related field
Experience with CMS platforms
Understanding of website analytics and Tag Manager implementation
Knowledge of SEO and metadata best practices
Familiarity with website accessibility guidelines and regulations
Strong communication skills and ability to collaborate with team members
Excellent project management skills and attention to detail

Job Responsibility

Work in collaboration with UX, content/marketing, and technology teams to produce and implement strong content design for digital interfaces
Interface directly with WORX client partners to collect website content and strategize on implementation
Populate and maintain websites and landing pages utilizing various CMS platforms (ConcreteCMS, WordPress, Unbounce, etc.)
Optimize website content for SEO and metadata
Conduct regular website audits and remediations for ADA compliance using a 3rd party auditing system
Implement Google Tag Manager and event tracking for website analytics adhering to data privacy and cookie compliance rules
Create CMS user guides and conduct CMS trainings with client partners upon launch of new websites

Fulltime

Housing Specialist

This short-term contract to permanent position focuses on providing administrati...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Strong skills in data entry and email correspondence
Experience managing inbound and outbound calls professionally
Ability to schedule appointments and manage calendars effectively
Familiarity with WordPress website updates and maintenance
Excellent attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies
Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation
Update and maintain the agency's WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation
Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process
Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication
Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools
Coordinate schedules and appointments to support IT departmental operations and project timelines
Provide customer service excellence by addressing inquiries and maintaining a high standard of support
Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Senior SEO Specialist

Are you passionate about SEO and ready to take the lead in shaping an organisati...

Location

United Kingdom , Crowborough

Salary:

45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 5 years of hands-on SEO experience
Strong understanding of on-page, technical, and content SEO
Proficient in tools like Ahrefs, SEMrush, Google Search Console, GA4, and Screaming Frog
Excellent writing and editing skills with the ability to create high-quality SEO content independently
Experience with CMS platforms, particularly WordPress
Strong organisational skills to effectively plan and prioritise SEO activities
Confident communicator, able to present insights and educate colleagues on SEO
Awareness of AI's impact on SEO and the ability to apply emerging practises responsibly

Job Responsibility

Lead the SEO Strategy: Plan and execute innovative SEO strategies that align with overall marketing goals
Keyword Research & optimisation: Conduct comprehensive keyword research and optimise metadata, headings, and content structure
Content Development: Create SEO-driven content plans that enhance product awareness and lead generation
Landing Pages & On-site Copy: Design and optimise landing pages, knowledge resources, and engaging blog articles
Collaborate with Experts: Work closely with subject matter experts to ensure content accuracy and credibility
Content Refinement: Continuously improve existing content for better visibility and engagement
Best practises: Ensure all content adheres to SEO best practises and aligns with brand messaging
Technical Collaboration: Partner with external agencies and developers to maintain a robust, accessible website
Backlink Acquisition: Support backlink strategies through outreach and industry engagement
Performance Monitoring: analyse SEO performance, providing actionable insights for continual improvement

What we offer

Profit Related Annual Bonus
Generous holiday allowance
Private Medical
Pension
Parking
Life Assurance
Social and Team events

Fulltime

Customer Happiness Technical Specialist

Patreon is looking for a Customer Happiness Technical Specialist to support our ...

Location

United States

Salary:

25.76 - 38.70 USD / Hour

Patreon

Expiration Date

Until further notice

Requirements

Experience supporting a SaaS product in a technical capacity
Strong WordPress experience (configuration, troubleshooting, common plugin conflicts, hosting environments)
Ability to simplify technical concepts for non-technical users
Excellent written communication skills
Located in the United States
Available to work Pacific hours or late-day EST

Job Responsibility

Supporting customers via our help desk with questions ranging from onboarding to advanced configuration
Becoming an expert on how Memberful integrates with WordPress and tools like Mailchimp, Discord, Zapier, and other third-party services
Troubleshooting API, webhook, and integration issues
Reproducing and diagnosing technical issues before routing them to engineering
Collaborating closely with the on-call engineer to handle and prioritize technical tickets efficiently
Updating or creating help docs, troubleshooting guides, and other educational content
Gathering, organizing, and communicating feature requests and customer insights to the team
Helping potential customers assess whether Memberful is the right fit for their needs
Helping evolve our support operations by introducing automation and AI-assisted tools that make troubleshooting faster and free the team to focus on higher-value customer work
Improving internal processes as the team grows and the product expands

What we offer

Offers Equity
competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching

Fulltime

R&D Specialist — WordPress

As a WordPress R&D Specialist, you will play a crucial role in researching user ...

Location

Salary:

Not provided

Brainstorm Force

Expiration Date

Until further notice

Requirements

Strong understanding of WordPress and experience in working with WordPress page builders and website builders, with particular emphasis on Gutenberg
Experience in conducting user research, competitor analysis, and translating findings into actionable insights for development teams
Solid knowledge of website development processes, including front-end and back-end technologies
Excellent problem-solving skills and ability to work collaboratively in a fast-paced team environment
Strong attention to detail and ability to prioritize tasks effectively
Excellent communication skills are must, both written and verbal, with the ability to convey complex concepts to technical and non-technical stakeholders

Job Responsibility

Conduct thorough research on user needs and preferences, staying up-to-date with industry trends and market demands
Analyze competitor products, identify their strengths and weaknesses, and use this knowledge to inform our development process
Discover and document interesting use cases, features, and enhancements based on user feedback and market research
Work closely with the product design team to brainstorm and contribute to the creation of a beautiful user experience for product
Collaborate with our development team, providing insights and guidance during the development process
Participate in the quality assurance process, conducting thorough testing to ensure the product meets high standards of performance, usability, and compatibility
Act as a user advocate, testing the product from a user’s perspective and ensuring it meets their requirements and expectations
Monitor support channels to identify areas where users need assistance, get confused, or require improvement
Participate in the social media and community to engage and support our users
Learn and adopt agile methodologies for efficient project management

What we offer

Work from anywhere
The opportunity to learn and grow in a fast-growing team
Manage your own time as you see fit
Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose
Fun atmosphere – let your hair down now and then
Challenging tasks – Equip yourself by tackling new challenges
Limitless ability to grow within the company
Learn something new every day – Grow your career with bright possibilities
Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness

Fulltime

Digital Experience Specialist

We are looking for a talented Digital Experience Specialist to join our Marketin...

Location

United Kingdom , Preston

Salary:

35000.00 - 40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Experienced in managing CMS platforms such as WordPress or Umbraco
Strong analytical skills with the ability to turn data into actionable insights
Working knowledge of UX principles and familiarity with front-end technologies
Highly organised, proactive, and able to manage multiple priorities
Creative problem-solver with a forward-thinking approach and interest in AI tools
Strong stakeholder and communication skills, with excellent attention to detail
Confident presenting findings and recommendations

Job Responsibility

Deliver digital communication improvements that enhance member experience and support business objectives
Manage CMS workflows and ensure content meets accessibility, compliance and brand standards
Use Agile tools such as Planner and DevOps to support project delivery
Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity
Support and update LPPA websites and portals using WordPress and Umbraco
Create and optimise digital content for search, engagement and AI-driven platforms
Use analytics tools to assess user behaviour and make data-driven recommendations
Plan and deliver email marketing campaigns, including A/B testing and automation
Monitor industry trends and online search activity to inform content and digital strategy

What we offer

25 days’ holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to ‘buy and sell’ leave
Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
Access to Health or Dental Plan
Access to our Enhanced Employee Assistance Programme for when you or your family might need some support
Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
Opportunities to attend Wellbeing webinars and social events
Daily free fruit and snacks available to you in our office
Free Car Parking in Preston City Centre

Fulltime

Housing Specialist

We are looking for a Housing Specialist to join our non-profit organization in N...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Strong data entry skills with attention to detail and accuracy
Excellent customer service abilities, including handling inbound and outbound calls professionally
Experience with email correspondence and scheduling appointments
Familiarity with WordPress for website updates and content management
Ability to organize and manage multiple tasks simultaneously in a fast-paced environment
Effective written and verbal communication skills
Prior experience in administrative roles, preferably within IT or technical departments

Job Responsibility

Manage IT procurement tasks, including preparing purchase requests, coordinating with vendors, tracking orders, and ensuring compliance with procurement policies
Assist the IT Director in collaborating with the Contract Manager and Project Manager on initiatives such as electronic documentation and camera installation projects
Update and maintain the agency’s WordPress website by posting IT-related updates and ensuring accurate, high-quality content
Open, monitor, and manage IT service tickets, ensuring timely resolution and effective communication with staff
Act as the primary liaison between the IT department and agency staff, delivering clear and responsive customer service
Create and manage documents, spreadsheets, and correspondence using Microsoft Word, Excel, and other relevant tools
Provide administrative support for IT-related projects, including organizing resources and tracking deliverables
Schedule appointments and manage calendars to facilitate efficient department operations
Handle inbound and outbound calls, responding to inquiries and addressing issues promptly
Ensure timely email correspondence, maintaining accuracy in communication

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Social Media Specialist

We are looking for a Social Media Strategist to take ownership of creating and e...

Location

Salary:

Not provided

My Amazon Guy

Expiration Date

Until further notice

Requirements

Minimum of 1 year of hands-on experience in social media management
Proficiency in Instagram, Facebook, LinkedIn, and TikTok
Strong creativity with the ability to craft engaging, witty, and strategic content
Skilled in managing multiple projects and meeting deadlines in a fast-paced environment
Excellent communication, problem-solving, and organizational skills
Knowledge of advertising concepts, campaign creation, and performance measurement
A computer with dual monitor setup is required
Computer with at least 8GB of RAM
Must have at least 25 MBPS internet speed

Job Responsibility

Develop, implement, and manage effective social media strategies aligned with company goals
Create, schedule, and publish engaging content across Instagram, Facebook, LinkedIn, TikTok, YouTube, and other relevant platforms
Manage company social media advertising campaigns, including tracking performance and optimizing for results
Monitor social media channels, engage with followers, and respond promptly to inquiries
Write timestamps for YouTube videos and publish supporting content on WordPress
Stay current with social media trends, tools, and best practices, providing recommendations for continuous improvement
Collaborate effectively with managers and peers to execute tasks and projects on time
Organize and manage tasks in Asana or other project management tools
Attend team syncs and organizational meetings as required

What we offer

Competitive salary base
Paid time off and holiday leave plans
Permanent work-from-home setup
Unlimited FREE access to MAG School courses and SOP Library
Opportunities for professional development and career advancement

Fulltime

WordPress Support Specialist

Brainstorm Force

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Brainstorm Force

Location:

Category:IT - Software Development

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 20, 2026

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Job Posted:
February 20, 2026