Woodland check-in assistant Jobs

Woodland check-in assistant

LaplandUK

Location:
United Kingdom of Great Britain and Northern Ireland, Ascot

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

12.25 GBP / Hour

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Job Description:

Our Woodland Check-in team welcome guests to Lapland, setting the scene for a magical and unforgettable experience. Working in our outdoor Eleven Bazaar and our indoor Woodland Check-in areas, this role is a guest-focused position, involving lots of interaction with Human Folk before their Lapland experience begins.

Job Responsibility:

Provide a wonderful welcome to our guests, creating a strong first impression
Use of our onsite system to check guests in, whilst sharing key information about their visit
Assist with latecomers to the experience, helping guests catch-up to their tour quickly
Deliver a world-class service to guests, ensuring that any issues are resolved in-the-moment, with a touch of Lapland magic

Requirements:

Guest-facing position, requiring high-levels of interaction on a consistent basis
Use of technical equipment, including touchscreen tablets
Some tasks may require moderate lifting, bending, pushing, pulling and other similar physical activity
Minimum commitment of 3 shifts per week
Where the Worker is customer facing & in costume, they will be expected to: Remove all piercings (no clear replacements)
Have Natural hair colour and have all long hair in plaits
Arrive on shift with a base layer of natural appearing make-up, no false eye lashes and no false or painted nails
Have all tattoos covered
All jewellery to be removed (Including accessories like tooth gems etc) with the exception of wedding or engagement rings
Leave all watches, including smart watches and phones securely in your locker

What we offer:

Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
Free hot meal per day
Free coffee, tea and soft drinks
20% discount in LaplandUK retail shops on selected dates
Free Parking Off-Site at Ascot Racecourse (shuttlebus direct to event site)
Shuttlebus from Ascot Train Station to event site

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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