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In this role, you will be responsible for the maintenance and modifications of the Warehouse Management System as well as acting as the local liaison between the Mainframe and Application Development departments. You will work closely with the Network/Telecom departments and the Technology Office to coordinate, troubleshoot, and install physical infrastructure that supports the DC where applicable as well as oversee and approve entry of all moves / add / change requests.
Job Responsibility:
Responsible for the maintenance and modifications of the Warehouse Management System
Acting as the local liaison between the Mainframe and Application Development departments
Work closely with the Network/Telecom departments and the Technology Office to coordinate, troubleshoot, and install physical infrastructure that supports the DC
Oversee and approve entry of all moves / add / change requests
Must be flexible to work on call
Liaison between warehouse facility, WMS vendor and MIS Department for problem resolution
Manage and monitor end user access and rights and report to the SOX Compliance Department on a quarterly basis
Maintenance of all control tables within the WMS including access security
Meet with teams impacted by control table changes to eliminate surprises
Manage the peripheral interfaces with the WMS such as Thin Client Terminals, RF Devices, and Printers
Create requisitions for new equipment needs, manage repair requests for warranty repairs, and schedule maintenance and cleaning schedules for equipment
Develop reporting tools/dashboards for users to have better visibility into the WMS and Operating Metrics, whether via Crystal Reports, Cognos Report Studio, SQL and Snowflake
Support of all data processing hardware including printers and terminals
Manage all workstations including PCs, Laptops, Thin Clients, Tablets
Coordinate inventory tracking of in stock supplies including forms, ribbons, etc. and report usage to MIS
Total support of LAN (Local Area Network) configuration including Servers, Circuits, TCA Cabinets, UPS Battery Backups, MDF Rooms
Maintaining pertinent documentation regarding this equipment
Manage the Lexmark printers & scanners that use the Perceptive application
Work with all intelligent devices including Sortation Control Systems
Coordinate all data backups and data recovery procedures
Implementation of all future releases of software
Schedule all data processing support
Monitor the performance of the system application to ensure it is ready and available to all end users
Work with all intelligent devices including Sortation Control Systems, Pick to voice, Tablet Picking
Support business needs for Hawaii team as requested
Requirements:
2+ years of experience within a distribution center and/or warehouse environment
2+ years of data analysis and system administration experience
Solid working knowledge of all MS Operating Systems and MS Office applications
Working knowledge of collaboration and teamwork
Working knowledge of problem solving and decision-making skills
Adept at growth mindset (agility and developing yourself and others) skills
Excellent writing skills, computer and application skills
Must be able to function in a team environment
Verifiable High School diploma or GED is required
Nice to have:
Bachelor’s in computer science or other related technical field
Bi-Lingual
2+ years of technical and analytical experience with a production related industry
Understand the requirements in writing SQL statements in Oracle
Strong presentation, analytical, and project management skill
Demonstrated leadership abilities
Ability to analyze information effectively and consistently
Functional knowledge of WMS (Warehouse Management Systems)