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Wms Software & Process Trainer

Germany, Berlin · Job Posted April 23, 2026
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Job Description

As WMS Software Trainer in Logistics based in Berlin, you help Zalando's international logistics centres to master our Warehouse Management System and Operational Processes. As part of our PEX Implementation & Ramp Up team you analyse training needs to build and implement innovative training solutions.

Job Responsibility

  • Discover software training opportunities for 1000+ key users of our Warehouse Management System, align with your business stakeholders and put yourself in your end user's shoes to understand what problems you need to solve
  • Define and develop most efficient training solutions in German and English to transfer knowledge and encourage further development among our end users
  • Execute software and process training in our warehouse locations as onsite seminars or interactive webinars, to engage them with the applications they need to excel in, as well as ensuring smooth and stable ramp ups of new processes
  • Measure training success and re-evaluate knowledge demands together within Process Excellence, to improve business outcomes and quality

Requirements

  • Experience in designing new training concepts, developing supporting materials and holding in-house training sessions
  • Curiosity about WMS and Automation processes to understand complex logistics systems for delivering knowledge at scale
  • Strong communication around different stakeholders, such as product and process specialists, warehouse managers and key users
  • Motivation to make impact in an agile business environment, enjoy working with different teams and be ready to travel up to 50% of your time, to stay in touch with operations and deliver on-site trainings

Nice to have

More European languages would be a plus

What we offer

  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • Two paid volunteering days a year
  • In a hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching are available
  • Drive your development through our training platform and biannual peer-to-peer review

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