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Wms Project Manager

United States, Ephrata · Job Posted March 26, 2026
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Job Responsibility

  • Own end-to-end delivery of a Manhattan Active Warehouse Management (WMS) implementation, ensuring alignment to defined scope, timeline, and business outcomes
  • Develop and maintain a dynamic master project plan, managing dependencies across testing, integrations, training, and go-live activities
  • Define and govern system scope, configurations, and customizations
  • manage change requests with clear business justification and timeline impact
  • Act as the primary liaison between internal stakeholders and the WMS vendor, holding all parties accountable to delivery commitments, timelines, and SLAs
  • Lead cross-functional coordination across Operations, IT, Inventory, Finance, QA, and HR to ensure alignment and execution
  • Establish and enforce RACI, ensuring all deliverables have clear ownership and committed deadlines
  • Drive defect management and triage processes, ensuring timely resolution and prioritization throughout testing phases
  • Own User Acceptance Testing (UAT), including planning, execution, defect resolution cycles, and business sign-off
  • Plan and execute Mock Go-Lives and develop a detailed cutover runbook with defined rollback criteria
  • Lead go-live execution, including war room coordination, issue resolution, and stakeholder communication
  • Oversee post-go-live hypercare, tracking issues, stabilizing operations, and ensuring successful transition to steady state
  • Maintain a proactive risk and issue management process, identifying and escalating risks early with mitigation plans
  • Provide concise executive-level reporting, including status, risks, and key decisions required

Requirements

  • 7+ years of project management experience, including full lifecycle WMS or ERP implementations (design through go-live and hypercare)
  • Direct experience with Manhattan Associates WMS (Manhattan Active WM preferred)
  • Proven ability to define scope, manage configurations/customizations, and build/execute detailed project plans
  • Strong experience managing enterprise software vendors and holding them accountable to delivery commitments
  • Background in distribution, logistics, supply chain, or similar operational environments
  • Demonstrated success delivering complex, cross-functional projects with tight timelines and high visibility
  • Strong leadership and communication skills, with the ability to influence stakeholders at all levels, including executive leadership
  • Ability to operate independently, drive accountability, and manage competing priorities in a fast-paced environment
  • Willingness to work on-site as needed (more frequently during project kickoff)
  • regional travel preferred

Nice to have

  • PMP or equivalent certification
  • Experience with large-scale workforce change management
  • Familiarity with defect tracking tools and reporting (e.g., Jira, Salesforce, etc.)
  • Experience supporting high-volume or 24/7 operational environments

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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