Wires Support Senior Manager, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Iselin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

159000.00 - 305000.00 USD / Year

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Job Description:

Wells Fargo is seeking a Wires Support Senior Manager for Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) engineering and transformation office. This role includes leading the core Domestic Wires (EMTS), Global Wires (GMTS), and Payment Broker applications during the US time zone, ensuring stability and resiliency of the platform.

Job Responsibility:

Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
Perform network assessments, security audits, and system enhancement consultations
Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
Provide implementation support for key risk initiatives
Collaborate with and influence all levels of professionals, analysts, or associates
Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
Manage allocation of people and financial resources for Systems Operations
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
3+ years of Wire platform support experience

Nice to have:

5+ years of application support experience
Automation and Scripting experience with Shell and/or Python
ACI knowledge
Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support
Experience in automation using any of scripting (shell/Perl/Python)
Experience in IBM MQ Series

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 26, 2025

Expiration:
August 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Wires Support Senior Manager