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Wine Steward

United States, Brownstown · Job Posted February 14, 2026
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Job Description

The hiring company is a well-established retail store specializing in the sale of specialty wines and beers. Known for its commitment to exceptional customer service, the store fosters an inviting and safe shopping environment where customers feel welcome and valued. The company embraces a core set of values including respect, honesty, integrity, diversity, and safety, which guide all its operations and interactions with customers and associates. Employing a Customer 1st strategy, the store prioritizes creating outstanding customer experiences by delivering exceptional service and expert product knowledge. This retail environment emphasizes collaborative teamwork, ongoing learning, and adherence to quality assurance and...

Job Responsibility

  • Promote trust and respect among associates
  • create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • inform customers of wine specials
  • provide customers with products that they have requested
  • recommend wine items to customers to ensure they get the products they want and need
  • assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • collaborate with store chef for wine tastings and other programs featuring wines
  • stay current with present, future, seasonal and special ads
  • ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • notify management of customer or employee accidents
  • report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud

Requirements

  • High school education or equivalent
  • must be 21 years of age
  • ability to handle stressful situations
  • effective communication skills
  • knowledge of basic math
  • pass wine test once employed
  • must be able to perform the essential functions of this position with or without reasonable accommodation
  • second language speaking, reading and/or writing
  • knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • experience working with wine and beer
  • retail experience

What we offer

  • Health Insurance
  • Dental Insurance
  • Paid Time Off
  • Employee Discounts
  • Retirement Plan
  • Paid holidays
  • training programs
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