Windows System Engineer

• Support Platform Operations in coordinating Windows server infrastructure both on-prem and cloud (Azure or AWS) environment
• Analyze, log, track and resolve software/hardware issues pertaining to server operating system and related services
• Manage Windows Server ticket queue, resolve issues and provide 1st and 2nd level support of all Windows server platforms and associated applications
• Proactive server tuning and performance monitoring using corporate tools like SCOM, Splunk and OBM
• Identify and repair inconsistent Windows server configurations including drift config on Citrix and VMware systems
• Standardization and automation of systems, tasks and workflows using PowerShell
• Participate in Infrastructure project design/implementations and Disaster Recovery exercises
• Produce reports for daily checks, real-time monitoring, and capacity management to support infrastructure management needs
• Operate within an Agile framework, providing regular updates on project progress
• Document all processes and ensure their consistent application across the global Windows server landscape
• Provide weekend support on a rotational basis
• Timely response to escalated support requests
• Regularly update windows servers with the latest security patches and ensure all security measures are compliant and in line with company standard

• Experience with Azure DevOps, including CI/CD pipeline configuration, automation, and management of cloud infrastructure and services
• Strong scripting skills in PowerShell or Python for task automation, including Windows administration, and experience in agile project management
• Hands on experience in supporting cloud platforms, especially Azure and AWS
• Advanced experience administering Windows Server (2016, 2019 and 2022), with proficiency in Active Directory, SharePoint, and MS Exchange
• Familiarity with Active Directory, Azure AD, and Office 365 administration, including user and group management, security and compliance, and identity and access management
• Solid understanding of Nutanix HCI (AOS, AHV, Prism) covering virtualization, storage, networking, and high availability in enterprise environments
• Knowledge in VMware (ESXi, vCenter, vSphere, vSAN, TKGI) with a solid grasp of virtual administration and key virtualization concepts including resource allocation, high availability, load balancing, storage, and networking
• Experience with Citrix technologies (VDI, XenApp, XenDesktop, NetScaler), knowledge in Citrix Provisioning Services, Machine Creation Services and Citrix Cloud
• Proficiency in DNS, DFS, DHCP, IIS, NT File System, Group Policy, Remote Desktop Services, Print Services, and have solid understanding of TCP/IP, SSL/TLS protocols, and load balancing concepts
• Solid grasp of security principles including patch deployment and troubleshooting
• Experience in handling HP and DELL server hardware including rack-mounted and blade servers
• Knowledge in BigFix, SCCM, SCOM, FACSys, Canon SecurePrint (UniFlow), and CyberArk
• A minimum of 3+ years in comparative industry experience
• Bachelor's degree preferably in Computer Science or Information Technology
• Solid grasp of ITIL, Data Analytics, Project Management
• The position will cover weekend duty on rotational basis
• Individual contributor role

Certification is a plus

• Strong retirement plan
• Tuition reimbursement
• Comprehensive healthcare
• Support for working parents
• Flexible Time Off (FTO)