Windows System Administrator, Inetum

Inetum

Location:
Portugal, Lisbon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a System Engineer, you will ensure the Operational IT infrastructure is maintained at the highest standards. You will work with your IT colleagues and manufacturers on the development and revision of the IT system support strategies in order to ensure our SLA and system availability targets are met, and our Service Performance is brought to a higher level.

Job Responsibility:

Taking ownership of customer issues reported and seeing problems through to resolution
Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution
Providing support by: Researching
Diagnosing
Troubleshooting
Identifying solutions
Carrying out configurations
Performing upgrades
Carrying out migrations
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Write and maintain documentation

Requirements:

Passionate about IT and technology
Strong analytical, problem solving mindset
Strong skills on system management
Customer and people oriented mentality
Very process and procedures driven
Ability to document processes and procedures in a clear and structured manner
Flexible, willing to learn, dedicated
Capable of handling stressful situations
Driven, determined to solve problems and help customers and colleagues
Capable of working very autonomously
Fluent in (technical) English (spoken & written)
Next to a profound Windows Server knowledge, good knowledge in one or more Microsoft data center technologies (Hyper-V, Active Directory, System Center, SQL Server, Exchange, SharePoint, Azure…)
Microsoft certifications or are you up for obtaining them

Additional Information:

Job Posted:
June 30, 2025

Employment Type:

Fulltime

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Windows System Administrator