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Windows Server / Robotic Process Automation Administrator

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U.S. Bank National Association

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Location:
United States , Saint Paul ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

105400.00 - 124000.00 USD / Year
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Job Description:

The Automation Platform Infrastructure Administrator provides operational support for enterprise automation platforms, working closely with the Platform Owner to ensure reliability, stability, and effective day-to-day operations. This role supports both Microsoft Power Automate and Automation Anywhere A360.

Job Responsibility:

  • Provide production support for both Power Automate and Automation Anywhere A360 automations
  • Troubleshoot automation failures across cloud, desktop, unattended execution, and infrastructure components
  • Serve as a primary point of operational support for automation workloads in production environments
  • Partner closely with the Platform Owner to implement platform standards, governance, security controls, and environment configurations
  • Support unattended RPA infrastructure, machine groups, and execution environments
  • Support and maintain DEV, UAT, and PROD environments including security roles, DLP policies, monitoring, and audit readiness
  • Serve as an escalation point for automation-related production incidents
  • Proactively identify platform risks, operational gaps, and opportunities for improvement
  • Support Windows Server–based automation environments, including RDS or multi-session configurations (Windows Server 2019–2025)
  • Work with network and security teams on firewall rules, ports, proxies, and access controls
  • Perform scripting and automation for operational tasks (PowerShell preferred)
  • Participate in automation platform upgrades, patching, and operational readiness activities
  • Participate in an on-call rotation approximately once per month
  • Provide scheduled weekend support during on-call rotations
  • Respond to automation platform incidents and operational issues during on-call coverage

Requirements:

  • Bachelor's degree or equivalent work experience
  • Three to five years of relevant experience
  • At least 1-year advanced server systems administration on one or multiple platforms
  • Server systems specification and design, implementation and support
  • Hands-on experience with Microsoft Power Automate, including cloud flows, desktop flows, and unattended execution models
  • Hands-on experience supporting Automation Anywhere A360 in production environments
  • Experience supporting enterprise automation platforms in production
  • Strong Windows Server administration and troubleshooting skills
  • Working knowledge of networking fundamentals such as ports, proxies, and firewalls
  • Hands-on experience with incident and change management processes in an enterprise IT environment
  • Experience using ServiceNow for incident tracking, change requests, and operational workflows
  • Experience with monitoring and observability tools such as Datadog or Splunk, including data gathering and log configuration
  • Experience creating and configuring Group Policy Objects (GPOs)
  • Scripting or automation experience (PowerShell preferred)

Nice to have:

  • Comfortable working independently while aligned with a Platform Owner
  • Confident troubleshooting complex issues without requiring daily oversight
  • Able to exercise sound judgment on when to act autonomously and when to escalate
  • Effective communicator and collaborative problem solver
  • Adaptable and comfortable shifting focus between platforms based on operational demand
What we offer:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 27, 2026

Employment Type:
Fulltime
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