Windows EUC Engineer Job at Morson Talent (Guildford)

Junior EUC Engineer

You will be joining this rapidly growing service line responsible for all EUC an...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Driving high levels of customer service and satisfaction
Provide first class face to face support via Tech Bar locations
Manage Incidents and Service Requests assigned via the Service Desk toolset, ensuring SLA and KPI compliance
Manage EUC stock levels and provide weekly reports to senior engineers
Provide remote and hands-on support for end user computing software and devices at different locations as and when required
Ensure excellent verbal and written communications are applied at all times
Build, install, troubleshoot and repair Windows 7/10 OS related issues and mobile devices (iOSAndroid)
Assisting with all new Starters and Leaver accounts
Ensure appropriate and up-to-date documentation is maintained at all times
Deliver to committed SLAs and KPIs for the service

Job Responsibility

Driving high levels of customer service and satisfaction
Provide first class face to face support via Tech Bar locations
Manage Incidents and Service Requests assigned via the Service Desk toolset, ensuring SLA and KPI compliance
Manage EUC stock levels and provide weekly reports to senior engineers
Provide remote and hands-on support for end user computing software and devices at different locations as and when required
Ensure excellent verbal and written communications are applied at all times
Build, install, troubleshoot and repair Windows 7/10 OS related issues and mobile devices (iOSAndroid)
Assisting with all new Starters and Leaver accounts
Ensure appropriate and up-to-date documentation is maintained at all times
Deliver to committed SLAs and KPIs for the service

What we offer

Range of tailored benefits that support your physical, emotional, and financial wellbeing
Learning and Development opportunities
Opportunity to have flexible work options

Fulltime

Euc Engineer

The End User Computing Engineer is responsible for implementing, operating, and ...

Location

United States of America , Santa Monica

Salary:

Not provided

Activision

Expiration Date

Until further notice

Requirements

Experience managing Windows and macOS endpoints in an enterprise environment
Hands-on experience with endpoint tools such as Intune, Configuration Manager, or Jamf Pro
Basic scripting experience (PowerShell, Bash, or similar)
Experience supporting endpoint provisioning, patching, and software deployment processes
Understanding of identity systems such as Active Directory and Entra ID
Foundational knowledge of endpoint security and compliance practices
Familiarity with enterprise IT operations and support workflows
Execution-focused, with strong attention to detail
Collaborative team player in a fast-paced environment
Strong problem-solving and escalation judgment

Job Responsibility

Operate and maintain endpoint management platforms across Windows, macOS, and mobile environments
Execute software deployments, patching, and configuration changes using established processes
Troubleshoot endpoint issues and partner with support teams to resolve escalations
Support endpoint lifecycle management including provisioning, compliance, and decommissioning
Assist senior engineers in implementing endpoint solutions and improvements
Identify and escalate patterns impacting reliability, security, or user experience
Develop and maintain operational documentation and runbooks
Support endpoint monitoring and respond to alerts
Participate in on-call rotation and incident response activities

Fulltime

EUC Desktop Engineer

Location

United States , Malvern

Salary:

50000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Strong knowledge of Windows and Mac operating systems, including installation and configuration
Familiarity with printers, networks, and network printer installation
Ability to work independently and as part of a team
Excellent communication skills, both written and verbal
Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools
Troubleshoot hardware and software issues on Windows and Mac operating systems
Collaborate with internal teams to resolve complex issues
Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment
SCCM , Imaging and Server hardening and Patching Vulnerability

Fulltime

EUC Deskside Engineer

The EUC Deskside Engineer will provide on-site operational support for deskside ...

Location

United Kingdom , Leicester

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong working knowledge of Windows 11
Strong working knowledge of PC Hardware
Strong working knowledge of iOS devices and supporting environments
Strong working knowledge of M365
Strong working knowledge of Support Ticket Management
Primary experience of working in a Desktop Support Environment
Confident with Support Ticket Management
Excellent customer skills with all levels of users (including VIP’s)
Capable of managing your own work time
Able to understand and resolve technical issues within your work scope

Job Responsibility

Robust handling of End User Support Tickets, both Incidents and Requests
Organise your work queue and proactively resolve tickets using the Ivanti Neurons Service Desk software
Timely updates of support tickets with clear communication of the ticket status / resolution given
Troubleshooting and resolving hardware and software issues in line with MBP (Managed Business Partner) agreed processes and procedures
Provide end user support / training / advice on relevant hardware and software support
To be able to work with other IT support teams (including offshore teams), where relevant, to help resolve support tickets
Direct support tickets to other support teams where applicable
Update CI’s (assets) to keep the CMDB up to date when deploying / redeploying hardware
Document / Update and share any fixes in the Knowledge Base (Ivanti Neurons)
Suggest any work related improvements you identify to your Team Lead

What we offer

Range of tailored benefits that support your physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

Fulltime

Senior IT Support Engineer

We are looking for a highly motivated and customer-focused Senior IT Support Eng...

Location

Singapore , Singapore

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent practical experience
Minimum 7 years of experience in IT Support, Desktop Support, End User Computing (EUC), or Service Desk environments
Proven experience providing VIP or Executive Support in a corporate environment is mandatory
Strong experience supporting Windows-based desktop and laptop environments, hardware troubleshooting, software installation, and peripheral devices
Hands-on experience with ticketing systems and incident management processes
Good understanding of IT support operations, service management practices, and customer support principles
Exposure to local network troubleshooting and coordination with infrastructure teams
Experience performing PC deployment, IMAC activities, hardware refreshes, and workplace technology support
Familiarity with conference-room technologies, collaboration tools, and event-support activities is an advantage
Ability to work independently, prioritize multiple tasks, and perform effectively under pressure

Job Responsibility

Provide Level 2 technical support for end users and service requests within agreed service levels
Manage and maintain ticket updates throughout the incident lifecycle to ensure timely communication and resolution
Escalate unresolved incidents and service requests to the appropriate support teams within defined timelines
Deliver high-quality support to VIP users, ensuring prompt response and resolution of technical issues
Liaise with clients, internal IT teams, and third-party vendors to coordinate issue resolution and service delivery
Perform PC staging, deployment, configuration, and installation activities for new and existing users
Execute IMAC (Install, Move, Add, and Change) requests for workplace IT equipment and services
Conduct hardware and software maintenance, troubleshooting, and support for desktops, laptops, peripherals, and related devices
Coordinate hardware repair and replacement activities with Service Desk teams and external vendors
Provide support for conference rooms, meetings, and special events to ensure seamless technology operations

What we offer

Global Diversity: Be part of an international team of 110+ nationalities
Trust and Growth: 70% of our leaders started at entry-level
Continuous Learning: Internal Academy and over 250 training modules
Vibrant Culture: Afterworks, team-building events
Meaningful Impact: CSR initiatives including WeCare Together program

Fulltime

Senior Director, End User Compute

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Pl...

Location

United States , Houston

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

Strategic leadership for all EUC capabilities
Build, lead, and retain a high-performing global organization
Establish and drive multi-year EUC strategy
Partner with senior business and technology stakeholders
Lead large-scale global rollouts of end-user technologies
Drive a culture of continuous improvement
Develop organizational capabilities in automation, AI, and self-healing technologies
Define and govern the global EUC capability portfolio
Lead modernization of EUC platforms
Develop and execute strategies for AI-driven operations

Job Responsibility

Accountable for defining and executing the global strategy, delivery, and operational performance of all end-user technologies across Sysco
Provides executive leadership for global service delivery supporting all Sysco associates across North America, Latin America, and Europe
Responsible for end-to-end lifecycle management of EUC services, including strategic roadmap development, engineering, deployment, operations, and continuous improvement
Ensures cost-effective, secure, scalable, and high-performing end-user technologies that directly enable business productivity and operational excellence
Oversees the team that is frequently the face of our organization to the business

Fulltime

It Service Desk Professional

Location

Czech Republic , Prague

Salary:

Not provided

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Proven experience in IT Service Desk / IT Support roles
Strong asset management skills
Good knowledge of O365 or Google Workspace
Experience supporting Windows and MacOS environments
Experience resolving AV / conference room issues
Experience supporting C-level executives
Strong English proficiency
Czech language - communicative

Job Responsibility

Manage and coordinate EUC corporate hardware (returns, replacements, shipments)
Provide Major Incident Management support within the EMEA/CET time zone
Serve as the first point of contact for users and handle tickets in Jira Service Desk
Perform remote troubleshooting, diagnostics, and communicate progress clearly
Escalate unresolved issues to higher-level support teams or proper resolution groups
Provide accurate information on IT services using existing documentation
Ensure proper ticket triaging, prioritization, and SLA-aligned communication
Proactively follow up on open cases and escalate when necessary
Identify and suggest process improvements
Actively contribute to documentation efforts and create knowledge base articles

What we offer

Cooperation with a globally recognized software company
Excellent office location – Prague 8
Hybrid work option after the trial period and after initial onboarding
Attractive salary package, based on experience
5 weeks of vacation
Sick days
Meal allowance
Multisport card option

Fulltime

Microsoft Mobile & Desktop Client Suite Engineer with German

Provide Level 2 technical support for enterprise Windows desktops, laptops, and ...

Location

Romania , Brasov

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent professional experience
Minimum 3-5 years of experience in end-user computing, desktop support, or EUC engineering roles
Strong hands-on experience supporting Windows 10/11 enterprise environments and endpoint lifecycle management
Proven experience supporting enterprise mobile devices (iOS and Android) and modern workplace environments
Advanced knowledge of Microsoft Endpoint Manager (Intune), including device configuration, compliance policies, and application deployment
Experience with Windows Autopilot, provisioning, and device onboarding processes
Solid understanding of endpoint security, including BitLocker, device compliance policies, conditional access, and endpoint protection
Experience integrating endpoints with Entra ID (Azure AD) and hybrid identity environments
Knowledge of Microsoft 365 Apps for enterprise deployment, configuration, and troubleshooting
Experience with application packaging and deployment technologies such as Win32, MSI, and MSIX

Job Responsibility

Provide Level 2 technical support for enterprise Windows desktops, laptops, and mobile devices, ensuring reliable and secure end-user computing services
Resolve complex incidents escalated from Level 1 support within agreed service level agreements (SLAs)
Troubleshoot and resolve issues related to operating systems, applications, user profiles, device performance, and network connectivity
Manage device configuration, security policies, and compliance using endpoint management platforms such as Microsoft Endpoint Manager (Intune)
Support Windows 10/11 build processes, patch management, and feature updates across enterprise environments
Assist with device onboarding, provisioning, refresh cycles, and migration activities, including Windows Autopilot and lifecycle management
Troubleshoot and support Microsoft 365 Apps for enterprise (Office) client applications
Manage and support mobile device management (MDM) for iOS and Android, including BYOD scenarios
Monitor endpoint health, compliance, and security posture, and remediate non-compliant devices
Maintain and update technical documentation, knowledge base articles, and operational runbooks

What we offer

Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
Private Health Insurance – it’s custom-made for you
Individual coaching sessions or attend our accredited Coaching School
Epic parties or themed events – lovingly designed for our people and their families

Fulltime

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Windows EUC Engineer

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