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We are seeking Windows 11 Deployment Engineers to support a major device-upgrade programme across two Derby campus user clinics. This is a hands-on, customer-facing role where you will guide end users through a smooth device swap as part of a high-volume Windows 11 rollout. Working from a simple script, you will manage around 14 device exchanges per day, each delivered in a pre-booked 30-minute 1:1 appointment.
Job Responsibility:
Meet users in scheduled 30-minute deployment sessions
Swap devices and complete all scripted configuration and validation checks
Ensure each new device boots, connects, and operates correctly before handover
Record returns and ensure accurate tracking of old devices
Escalate any technical issues to the on-site support team
Requirements:
Previous experience in desktop support, floorwalking, or device deployment
Confident communicator with strong customer-service skills
Able to work efficiently in a structured, high-throughput environment
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