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This role will join our US Fulfilment team for Wild at Unilever. Getting our products into the hands of a customer in the right condition and at the right time takes serious business expertise. Our Fulfilment team is responsible for working with third-party suppliers including warehouses and delivery partners to ensure customers’ orders are prepared correctly and delivered on time.
Job Responsibility:
Fulfilment management: Relationship management with external fulfilment providers
Fulfilment & Logistical excellence: Oversee fulfilment and delivery of DTC and retail orders across multiple countries
Liaising with external partners and customers
Launch management: Oversee operational preparation for DTC product launches and Retail pipefill
Process excellence: Adhere to and improve standard operating procedures (SOPs)
Data & Reporting: Report on the performance of our fulfilment partners against KPIs
Systems management: Maintain a smooth flow of orders through our ERP system to our warehouse systems
Cross team collaboration: Work in cross-functional teams
Data analysis: Support with ad-hoc data analysis
Requirements:
1+ years of Operations experience (Supply Chain, Fulfilment, warehousing, logistics, transportation)
B. A. degree required
Previous experience managing and influencing internal & external stakeholders
Growth mindset and naturally intellectually curious
Organizational & analytical skills
Time management skills
Self-starter with a positive and proactive attitude
Great attention to detail and a constant drive to improve the status quo
Nice to have:
Previous experience and knowledge of ERP systems
Proficiency in MS Excel
What we offer:
Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan (health insurance, retirement savings, life insurance, disability, parental leave, sick leave, paid vacation, holidays, voluntary benefits)