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The Wyoming Department of Transportation (WYDOT) is seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne, Wyoming. This entry-level position provides formal classroom and on-the-job training. Dispatchers are the first voice of hope during emergencies on Wyoming's highways, requiring excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays.
Job Responsibility:
Provide the vital communications link between the public and emergency services utilizing a two-way radio system and extensive computer operation
Ensure law enforcement officers receive the necessary assistance and backup with an emphasis on officer safety
Learn basic knowledge, fundamentals, and procedures of law enforcement dispatching
Complete on-the-job training involving actual workplace conditions
Perform duties of the next level while in an evaluation status
Requirements:
1-3 years of progressive work experience (typically in Dispatch)
Associate's Degree (with no prior experience required)
Must be a US Citizen
Must be able to work shifts, holidays, and weekends
Must be physically able to hear and record messages transmitted over radio, telephone, or similar devices
Must pass an FBI fingerprint check
Must not have any felony convictions or indictments
Must not have used marijuana within one (1) year of the test date
Must not have used any other controlled substance within three (3) years of the test date
Must not have driving privilege suspensions within three (3) years of the test date
Applicants will be subject to a thorough background investigation, including a credit check and psychological, polygraph, medical, and drug testing
Nice to have:
Good communication and people skills
attention to detail
good memory retention
familiarity with computers
strong typing ability
What we offer:
$2,000 Hiring Bonus
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Culture of public service and a commitment to work/life balance