CrawlJobs Logo

Wholesale Operations Coordinator

United Kingdom, London Employment contract · Job Posted May 16, 2026
Apply Position
Job Link Share

Job Description

We are looking for a highly organised and detail-oriented professional to provide accurate, timely, and professional operational support to our Global Wholesale team. In this role, you will enable the Wholesale Operations Managers (US & ROW) to deliver end-to-end operational excellence across all markets. You will play a key part in executing core activities across order management, go-to-market setup, partner operations, and data accuracy—ensuring strong process discipline, consistent service delivery, and revenue protection. This position is essential in supporting the scale and efficiency of global wholesale operations, driving workload execution, maintaining data integrity, and enabling seamless cross-functional collaboration.

Job Responsibility

  • Act as first-line support for wholesale partner operational queries, managing responses in line with agreed SLAs
  • Execute order processing, maintenance and updates in line with direction from the Wholesale Operations Managers, ensuring full accuracy and data integrity across the orderbook
  • Implement order amendments, cancellations and updates following manager approval, ensuring all changes are accurately reflected and communicated
  • Support seasonal go-to-market readiness across US and ROW markets, executing setup across platforms such as NuORDER alongside the Wholesale Operations Managers
  • Maintain tracking of debit notes, chargebacks and disputes, supporting investigation and escalating issues to the relevant Wholesale Operations Manager
  • Prepare and maintain accurate operational data and reporting inputs to support performance tracking
  • Maintain and update SOPs and process documentation, ensuring alignment with US and ROW operational requirements
  • Proactively identify inefficiencies or recurring issues and raise improvement opportunities
  • Collaborate closely with Sales, Logistics/DC, Finance, Buying and Merchandising teams
  • Support US operations with EDI and vendor portal activities including data validation, document tracking and compliance checks under guidance of the US Wholesale Operations Manager
  • Support ROW operations with distributor coordination, documentation and region-specific order requirements under guidance of the ROW Wholesale Operations Manager
  • Assist in maintaining compliance with retailer and regional requirements across both US and ROW markets

Requirements

  • Experience in a wholesale, operations or coordination role
  • Strong attention to detail and organisational skills
  • Confident Excel skills and ability to manage data accurately
  • Clear written and verbal communication skills
  • Professional and proactive approach to partner and team interactions

Nice to have

  • Exposure to NuORDER or B2B wholesale platforms
  • Understanding of order-to-cash processes
  • Experience working with logistics, DCs or retail systems

What we offer

  • Blended working – spreading your time across our office and remote working
  • Sustainable office in bustling West London (near Westfield)
  • Friendly and open culture with flat structures allowing plenty of opportunity for development
  • Company growth and opportunity
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back
  • 60% employee discount on Dune products
  • 25 days holiday (plus the bank holidays)
  • Cycle2work
  • Company pension scheme
  • Life assurance for all team members
  • 3.00 p.m. finish every pay day Friday
  • Team socials and drinks
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance
  • Our own Wellbeing Allies – there to talk when you need them

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Wholesale Operations Coordinator

8 matching positions

Wholesale Operations Coordinator

Rapha Wholesale builds upon Rapha’s global brand positioning and awareness throu...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
rapha.cc Logo
Rapha
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A commercial and solution-based skill set
  • Strong communication skills
  • Works well with others
  • Analytical and numerically literate, with an inquisitive eye for detail
  • Working at pace with flexibility and adaptability
  • Excel knowledge, ideally previous experience
  • Previous experience in a B2B or B2C environment is essential
Job Responsibility
Job Responsibility
  • Responsible for consistent review and execution of the wholesale order book
  • Support strategic partners through the seasonal buying process, with exceptional service at all times
  • Communicate proactively to our partners ensuring sales revenue is maximised
  • Work cross-functionally to monitor the flow of customer orders, ensuring timely deliveries
  • Work alongside the Wholesale Merchandiser, closely monitoring Available To Sell stock as well as forward orders
  • Be fully aware of all products on the launch calendar to ensure cohesive launches are successfully executed
  • Support the sales team, as required, to ensure we offer operational excellence alongside a streamlined customer journey
  • Manage the onboarding and activation of new accounts
  • Ensure the B2B wholesale system is updated at all times and our customers are fully supported in their day to day use
  • Work cross functionally with the Finance team to review aged debtors and to ensure all accounts invoices and credits are posted on time
What we offer
What we offer
  • Flexible working hours
  • Support for ad-hoc remote working during the week - minimum 4 days in office
  • 25 days annual leave
  • 2 additional days paid time off to participate in a sportive or similar related cycling event
  • A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
  • An annual clothing allowance of £1,200 for testing and promotional purpose
  • A company bonus scheme
  • A health cash plan provided by Healthshield worth up to £1405 per year
  • Mental health support with MyndUp
  • Free barista coffee and social drinks in the office
  • Fulltime
Read More
Arrow Right

Off-Price Wholesale Operations Coordinator

We are looking for an established Wholesale Coordinator to join our Off Price Wh...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
dunelondon.com Logo
The Dune Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 Years’ experience within Wholesale Operations or similar area with transferable skills
  • Highly organised and efficient with excellent administration skills
  • Proficient in Microsoft Office, in particular Excel – ideally knowledge of basic formulas
  • Process driven – logical, analytical, numerate, accurate and detail-oriented
  • A natural problem-solver, who is able to multi-task and work under pressure in a fast-paced environment
  • Positive ‘can do’ attitude, adaptable, proactive, enthusiastic and prepared to be hands-on
  • A diplomatic team player, with excellent interpersonal skills who can interact effectively at all levels and build relationships internally and externally and can also work autonomously when required
  • Excellent presentation and great ambassador for The Dune Group
  • Sound experience of working in a similar role within the fashion / retail industry
Job Responsibility
Job Responsibility
  • Act as the primary operational contact for customers and suppliers, providing prompt, professional support across all queries
  • Manage end‑to‑end Off Price operations, including supply chain, logistics, FOB/POE/landed shipping methods, and compliance with customer packing and QC requirements
  • Maintain accurate operational schedules and critical paths, collaborating closely with Sales, Buying and Suppliers to minimise risk and support revenue delivery
  • Handle PO management, including raising and updating POs, resolving discrepancies, and ensuring alignment with schedules
  • Coordinate timely and accurate invoicing, legal paperwork, and order book updates, working closely with Finance and suppliers
  • Support free stock list processes, general administration tasks, and provide cross‑team support during busy periods or staff absences
  • Build strong working relationships internally and externally, ensuring excellent service while maintaining discretion across customers and suppliers
  • Participate in regular team meetings and contribute to effective communication across Off Price, Wholesale, Finance, Logistics and Buying
What we offer
What we offer
  • Blended working – spreading your time across our office and remote working
  • Sustainable office in bustling West London (near Westfield)
  • Friendly and open culture with flat structures allowing plenty of opportunity for development
  • Company growth and opportunity
  • Dune is evolving all the time
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
  • 60% employee discount on Dune products
  • 25 days holiday (plus the bank holidays)
  • Cycle2work
  • Fulltime
Read More
Arrow Right

Wholesale Operations Associate

We are looking for a Wholesale Operations Associate to join our Wholesale Team, ...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organized and detail-oriented
  • Full ownership of operational work from start to finish
  • Genuine curiosity about AI and an instinct to question how things are currently done
  • Drive to remove manual and repetitive work from your day
  • Open, direct communicator who shares ideas, raises issues, and gives honest feedback
  • Comfortable in a fast-moving environment
  • Fluency in English and one other language (ideally Spanish, German, Mandarin, Japanese, Korean or Vietnamese)
  • Daily use of AI tools beyond chatbots, such as automation flows, agentic tools, or the Gemini suite
Job Responsibility
Job Responsibility
  • Play an active role in the team's AI and automation rebuild using the tools being developed, sharing honest feedback, and bringing ideas to push things forward
  • Approach operational problems with an AI-first mindset
  • Work closely with the other sales operations team members, sharing knowledge and improving processes together
  • Own the end-to-end operational journey for our distributor partners, from onboarding and qualification through invoicing, shipment, and delivery
  • Coordinate with internal teams across accounting, production, shipping, logistics, and legal
What we offer
What we offer
  • Flexible work options - hybrid policy allowing employees to work from home up to 3 times per week
  • Health & Wellness support - Health and Life Insurance
  • Financial growth opportunities - employees can become shareholders in Ledger as well as other financial benefits depending on your country of work
  • Commuter allowance - contribution to your preferred means of transportation
  • Learning & Development - a comprehensive suite of training solutions providing a personalised learning experience for every employee
  • Fulltime
Read More
Arrow Right

Commercial Operations Coordinator

Location
Location
United Kingdom , London
Salary
Salary:
32000.00 - 35000.00 GBP / Year
viviennewestwood.com Logo
Vivienne Westwood
Expiration Date
July 07, 2026
Flip Icon
Requirements
Requirements
  • Highly organised with strong attention to detail
  • Proactive mindset, able to anticipate needs and solve issues before they escalate
  • Strong multitasking ability, comfortable managing multiple deadlines and priorities
  • Excellent communication skills, both written and verbal
  • Collaborative approach, able to work effectively with cross‑functional teams
  • Relationship‑building skills with internal stakeholders and external partners
  • Problem‑solving attitude, resourceful and solution‑oriented
  • Adaptability in fast‑paced, changing environments
  • Ownership and accountability for tasks and deliverables
  • Advanced skill in Excel
Job Responsibility
Job Responsibility
  • Collaborate closely with the Operations Manager to supervise and manage various daily operational aspects
  • Coordinating Product Development Teams for collections finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with Merchandising Team for prices finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with IT for the products/prices release on the digital selling platform JOOR
  • Constantly liaising with the Sales/Buying Teams worldwide and update the Commercial Operations Manager on the status of the selling campaign
  • Operational Support & Commercial Enablement
  • Crosscheck JOOR data vs products files - troubleshooting
  • Price lists management
  • System and orders alignment
  • Support tickets management
What we offer
What we offer
  • Staff discounts
  • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
  • Perkbox Discounts and Wellness Hub
  • Cycle to work scheme
  • Generous annual leave allowance
  • Pension Scheme
  • Training and hands-on experience
  • Opportunities to build new skills and gain valuable industry knowledge
  • Fulltime
!
Read More
Arrow Right

Commercial Operations Coordinator

Location
Location
United Kingdom , London
Salary
Salary:
32000.00 - 35000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly organised with strong attention to detail
  • Proactive mindset, able to anticipate needs and solve issues before they escalate
  • Strong multitasking ability, comfortable managing multiple deadlines and priorities
  • Excellent communication skills, both written and verbal
  • Collaborative approach, able to work effectively with cross‑functional teams
  • Relationship‑building skills with internal stakeholders and external partners
  • Problem‑solving attitude, resourceful and solution‑oriented
  • Adaptability in fast‑paced, changing environments
  • Ownership and accountability for tasks and deliverables
  • Advanced skill in Excel
Job Responsibility
Job Responsibility
  • Collaborate closely with the Operations Manager to supervise and manage various daily operational aspects
  • Coordinating Product Development Teams for collections finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with Merchandising Team for prices finalization in line with the seasonal plan set by the Operations Manager
  • Coordinating with IT for the products/prices release on the digital selling platform JOOR
  • Constantly liaising with the Sales/Buying Teams worldwide and update the Commercial Operations Manager on the status of the selling campaign
  • Operational Support & Commercial Enablement
  • Crosscheck JOOR data vs products files - troubleshooting
  • Price lists management
  • System and orders alignment
  • Support tickets management
What we offer
What we offer
  • Staff discounts
  • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
  • Perkbox Discounts and Wellness Hub
  • Cycle to work scheme
  • Generous annual leave allowance
  • Pension Scheme
  • Training and hands-on experience
  • Opportunities to build new skills and gain valuable industry knowledge
  • Fulltime
Read More
Arrow Right

Associate Merchandiser, Wholesale Operations

The Associate Merchandiser, Operations Wholesale role supports the Wholesale Mer...
Location
Location
United States , Broomfield
Salary
Salary:
69000.00 - 79000.00 USD / Year
crocs.com Logo
Crocs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or equivalent experience
  • at least 2 years of work experience in a related function
  • Outstanding communication skills
  • Solutions-focused teammate with a strong desire to deliver great outcomes for internal and external partners
  • Proactively finds opportunities for process improvement and suggests innovative ideas and proposals
  • Anticipates team needs and offers assistance proactively
  • High-level proficiency in Microsoft Excel and PowerPoint
  • Solid knowledge of the footwear market in the Americas
  • Shows awareness of the requirements and priorities of both internal sales teams and retail partners
Job Responsibility
Job Responsibility
  • Coordinate Regional Sell Through reporting with the Merchandising team
  • Plan and complete operations related to template, systems, data, and key timelines and achievements
  • Drive the catalog creation/GTM Decks and finalization, ensuring accurate imagery, pricing, article detail, etc. is completed OTIF seasonally
  • Lead the Regional pricing process and coordinate across Global Product, Sales, Retail, Digital, Finance, and IT to complete pricing OTIF and within margin requirements
  • Own weekly maintenance and communication of the Wholesale line list
  • Support merchandisers in analyzing trends for seasonal evaluations
  • Develop seasonal competitor assessments within the Americas footwear market
  • Coordinate sample logistics and tracking, including ordering, receiving, and shipping to key collaborators
  • Develop a solid grasp of the entire line by collaborating with all channel merchandisers to ensure data consistency and accuracy
What we offer
What we offer
  • medical, dental, and vision coverage
  • life and AD&D
  • short and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program that includes company match
  • many other additional voluntary benefits
  • eligible to participate in a company incentive program
  • Fulltime
Read More
Arrow Right
New

Wholesale Lending Operations Transaction Manager

Transaction Management will be responsible for supporting multiple aspects of th...
Location
Location
United States , Tampa
Salary
Salary:
79120.00 - 118680.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • 5-8 years of experience
  • Excellent communication, organizational and interpersonal skills
  • Work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up
  • Quantitative skills with a high proficiency with Excel and other Microsoft based programs
  • Tableau or visualization tool familiarity
  • Experience with Loan IQ, transaction capture tools, etc.
  • Keen attention to detail
  • Developed analytical and problem-solving abilities
  • Client relationship and solution skills
  • Bachelors/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Contribute to the building and development of the team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade
  • Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management
  • Aid in the design and implementation of technology including testing and rollout
  • Provide training and support to transaction management staff and business constituents
  • Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
  • Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations
  • Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency
  • Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
  • Participate in projects to enhance performance and efficiency
  • Take part in loan remediation and loan system testing / migrations
What we offer
What we offer
  • Discretionary and formulaic incentive and retention awards
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

Wholesale Sales Coordinator

In this role as part of our emerging Wholesale team, you'll be pivotal in suppor...
Location
Location
United States , San Francisco
Salary
Salary:
32.00 - 38.00 USD / Hour
rothys.com Logo
Rothy's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of experience in wholesale coordination, sales operations, or a related role (fashion or footwear preferred)
  • Highly organized, detail-oriented, and comfortable managing multiple priorities
  • Clear, thoughtful communicator with a collaborative mindset
  • Experience working in SPS commerce, SAP, Shopify, Nuorder (ideal experience but not required)
  • Proficient in Excel is a must (lookup, pivot tables, sum-ifs)
  • Proactive, solution-oriented, and commercially aware
  • Passionate about sustainability, design, and responsible growth
Job Responsibility
Job Responsibility
  • Support the wholesale sales team across domestic and international accounts
  • Serve as a key point of contact for wholesale partners regarding product details, delivery timelines, and purchase order entry
  • Assist in creating and maintaining seasonal sell-in tools including line sheets, price lists, sample coordination and collating seasonal product presentations
  • Enter, manage, and track wholesale orders with accuracy and attention to detail
  • Enter, manage, track retailer approved returns
  • Manage upload of each collections’ product and UPC (universal product code) information into GXS
  • Monitor order progress from confirmation through shipment, proactively flagging risks or changes
  • Partner with production, logistics, and planning teams to support on-time delivery and accurate documentation
  • Create order confirmations, post market for all international partners
  • Own vendor portals - to locate vendor guides for shipping and order management requirements
What we offer
What we offer
  • Generous paid time off
  • 401k matching
  • Comprehensive health plans for you and your family
  • Supplemental mental health benefits
  • Monthly wellness reimbursement
  • Employee Discount Program
  • Additional discretionary bonuses/incentives
  • Fulltime
Read More
Arrow Right