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Wholesale Manager

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Aspinal of London

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This is a hands-on, multi-faceted role that combines wholesale account management, operational execution, administrative oversight, and strategic business development. Reporting directly to the COO, the Wholesale Manager will act as the central point of contact for our wholesale partners across the globe, ensuring smooth operations from order management through to shipment. In addition, the role co-manages marketplace platforms alongside the merchandising team, supporting day-to-day trading and platform growth. This role requires a high level of independence, initiative, and the ability to wear multiple hats — balancing commercial strategy with operational delivery.

Job Responsibility:

  • Manage day-to-day relationships with a small but global network of wholesale customers, providing exceptional service and support
  • Oversee the full wholesale process, from order placement, confirmation, and tracking to final shipment and after-sales care
  • Negotiate terms, resolve issues, and act as the first point of contact for wholesale partners worldwide
  • Prepare regular sales reports, forecasts, and analysis to inform internal stakeholders and support decision-making
  • Co-manage marketplace platforms in partnership with the merchandising team
  • Monitor performance of marketplace channels and suggest improvements to optimise sales
  • Troubleshoot operational challenges with merchandising, customer service, and platform teams
  • Liaise daily with the warehouse to ensure accuracy and efficiency in order picking, packing, and global shipments
  • Manage wholesale-related administrative tasks including invoicing, compliance documentation, shipping paperwork, and credit control follow-up
  • Maintain accurate customer records and internal systems for reporting and audit purposes
  • Support senior leadership with ad hoc requests, presentations, and business insights
  • Identify and research new business opportunities in both wholesale and marketplace channels
  • Support the COO with business planning, account negotiations, and long-term growth strategies
  • Assist with onboarding new partners, contracts, and operational setup
  • Monitor competitor activity and market trends to recommend opportunities for Aspinal’s wholesale growth

Requirements:

  • Experience in wholesale management or account management within fashion, luxury goods, or retail
  • Strong organisational and multitasking skills, with the ability to balance strategic priorities with day-to-day admin
  • Confident working independently, taking initiative, and making decisions in a fast-paced environment
  • Excellent written and verbal communication skills, with the ability to build strong relationships at all levels
  • Strong analytical skills with proficiency in Microsoft Excel and other reporting tools

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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