Wholesale Manager Jobs

Aspinal of London

Location:
United Kingdom, London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is a hands-on, multi-faceted role that combines wholesale account management, operational execution, administrative oversight, and strategic business development. Reporting directly to the COO, the Wholesale Manager will act as the central point of contact for our wholesale partners across the globe, ensuring smooth operations from order management through to shipment. In addition, the role co-manages marketplace platforms alongside the merchandising team, supporting day-to-day trading and platform growth. This role requires a high level of independence, initiative, and the ability to wear multiple hats — balancing commercial strategy with operational delivery.

Job Responsibility:

Manage day-to-day relationships with a small but global network of wholesale customers, providing exceptional service and support
Oversee the full wholesale process, from order placement, confirmation, and tracking to final shipment and after-sales care
Negotiate terms, resolve issues, and act as the first point of contact for wholesale partners worldwide
Prepare regular sales reports, forecasts, and analysis to inform internal stakeholders and support decision-making
Co-manage marketplace platforms in partnership with the merchandising team
Monitor performance of marketplace channels and suggest improvements to optimise sales
Troubleshoot operational challenges with merchandising, customer service, and platform teams
Liaise daily with the warehouse to ensure accuracy and efficiency in order picking, packing, and global shipments
Manage wholesale-related administrative tasks including invoicing, compliance documentation, shipping paperwork, and credit control follow-up
Maintain accurate customer records and internal systems for reporting and audit purposes
Support senior leadership with ad hoc requests, presentations, and business insights
Identify and research new business opportunities in both wholesale and marketplace channels
Support the COO with business planning, account negotiations, and long-term growth strategies
Assist with onboarding new partners, contracts, and operational setup
Monitor competitor activity and market trends to recommend opportunities for Aspinal’s wholesale growth

Requirements:

Experience in wholesale management or account management within fashion, luxury goods, or retail
Strong organisational and multitasking skills, with the ability to balance strategic priorities with day-to-day admin
Confident working independently, taking initiative, and making decisions in a fast-paced environment
Excellent written and verbal communication skills, with the ability to build strong relationships at all levels
Strong analytical skills with proficiency in Microsoft Excel and other reporting tools

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Wholesale Manager