Wholesale Customer Support Coordinator Job at Fred Perry Ltd (London)

Off-Price Wholesale Operations Coordinator

We are looking for an established Wholesale Coordinator to join our Off Price Wh...

Location

United Kingdom , London

Salary:

Not provided

The Dune Group

Expiration Date

Until further notice

Requirements

3 Years’ experience within Wholesale Operations or similar area with transferable skills
Highly organised and efficient with excellent administration skills
Proficient in Microsoft Office, in particular Excel – ideally knowledge of basic formulas
Process driven – logical, analytical, numerate, accurate and detail-oriented
A natural problem-solver, who is able to multi-task and work under pressure in a fast-paced environment
Positive ‘can do’ attitude, adaptable, proactive, enthusiastic and prepared to be hands-on
A diplomatic team player, with excellent interpersonal skills who can interact effectively at all levels and build relationships internally and externally and can also work autonomously when required
Excellent presentation and great ambassador for The Dune Group
Sound experience of working in a similar role within the fashion / retail industry

Job Responsibility

Act as the primary operational contact for customers and suppliers, providing prompt, professional support across all queries
Manage end‑to‑end Off Price operations, including supply chain, logistics, FOB/POE/landed shipping methods, and compliance with customer packing and QC requirements
Maintain accurate operational schedules and critical paths, collaborating closely with Sales, Buying and Suppliers to minimise risk and support revenue delivery
Handle PO management, including raising and updating POs, resolving discrepancies, and ensuring alignment with schedules
Coordinate timely and accurate invoicing, legal paperwork, and order book updates, working closely with Finance and suppliers
Support free stock list processes, general administration tasks, and provide cross‑team support during busy periods or staff absences
Build strong working relationships internally and externally, ensuring excellent service while maintaining discretion across customers and suppliers
Participate in regular team meetings and contribute to effective communication across Off Price, Wholesale, Finance, Logistics and Buying

What we offer

Blended working – spreading your time across our office and remote working
Sustainable office in bustling West London (near Westfield)
Friendly and open culture with flat structures allowing plenty of opportunity for development
Company growth and opportunity
Dune is evolving all the time
Open-minded company, welcoming thoughts and ideas to be shared
Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
60% employee discount on Dune products
25 days holiday (plus the bank holidays)
Cycle2work

Fulltime

Wholesale Operations Coordinator

Rapha Wholesale builds upon Rapha’s global brand positioning and awareness throu...

Location

United Kingdom , London

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

A commercial and solution-based skill set
Strong communication skills
Works well with others
Analytical and numerically literate, with an inquisitive eye for detail
Working at pace with flexibility and adaptability
Excel knowledge, ideally previous experience
Previous experience in a B2B or B2C environment is essential

Job Responsibility

Responsible for consistent review and execution of the wholesale order book
Support strategic partners through the seasonal buying process, with exceptional service at all times
Communicate proactively to our partners ensuring sales revenue is maximised
Work cross-functionally to monitor the flow of customer orders, ensuring timely deliveries
Work alongside the Wholesale Merchandiser, closely monitoring Available To Sell stock as well as forward orders
Be fully aware of all products on the launch calendar to ensure cohesive launches are successfully executed
Support the sales team, as required, to ensure we offer operational excellence alongside a streamlined customer journey
Manage the onboarding and activation of new accounts
Ensure the B2B wholesale system is updated at all times and our customers are fully supported in their day to day use
Work cross functionally with the Finance team to review aged debtors and to ensure all accounts invoices and credits are posted on time

What we offer

Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,200 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office

Fulltime

Customer Account Coordinator

We are looking for a highly motivated and detail oriented Wholesale Customer Ser...

Location

United Kingdom , London

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in a branded or wholesale customer service environment
Strong customer service orientation and communication skills
SAP experience preferred
European language skills highly desirable
Proactive, adaptable, and enthusiastic approach
Strong organisational skills with the ability to prioritise effectively under pressure
Collaborative team player with a willingness to contribute ideas and improvements
Strong Excel and general Microsoft Office skills

Job Responsibility

Consistently meet internal and external customer expectations
Identify opportunities to improve service levels and customer satisfaction
Build strong relationships with customers through trust, professionalism, and proactive communication
Represent Wolverine brands with a positive, solutions‑focused mindset
Enter customer orders into SAP accurately within 24 hours
Acknowledge forward orders within 48 hours and confirm delivery dates in line with company guidelines
Maintain an accurate order book and proactively update customers on changes
Monitor orders through to dispatch, preventing delays and ensuring high service delivery
Handle order enquiries promptly and in full compliance with company policies
Ensure that all orders are processed in line with our policies & procedures

Wholesale Sales Coordinator

In this role as part of our emerging Wholesale team, you'll be pivotal in suppor...

Location

United States , San Francisco

Salary:

32.00 - 38.00 USD / Hour

Rothy's

Expiration Date

Until further notice

Requirements

1–3 years of experience in wholesale coordination, sales operations, or a related role (fashion or footwear preferred)
Highly organized, detail-oriented, and comfortable managing multiple priorities
Clear, thoughtful communicator with a collaborative mindset
Experience working in SPS commerce, SAP, Shopify, Nuorder (ideal experience but not required)
Proficient in Excel is a must (lookup, pivot tables, sum-ifs)
Proactive, solution-oriented, and commercially aware
Passionate about sustainability, design, and responsible growth

Job Responsibility

Support the wholesale sales team across domestic and international accounts
Serve as a key point of contact for wholesale partners regarding product details, delivery timelines, and purchase order entry
Assist in creating and maintaining seasonal sell-in tools including line sheets, price lists, sample coordination and collating seasonal product presentations
Enter, manage, and track wholesale orders with accuracy and attention to detail
Enter, manage, track retailer approved returns
Manage upload of each collections’ product and UPC (universal product code) information into GXS
Monitor order progress from confirmation through shipment, proactively flagging risks or changes
Partner with production, logistics, and planning teams to support on-time delivery and accurate documentation
Create order confirmations, post market for all international partners
Own vendor portals - to locate vendor guides for shipping and order management requirements

What we offer

Generous paid time off
401k matching
Comprehensive health plans for you and your family
Supplemental mental health benefits
Monthly wellness reimbursement
Employee Discount Program
Additional discretionary bonuses/incentives

Fulltime

New

Third Party Administrator

We’re looking for a Third-Party Administrator to support our account management ...

Location

United Kingdom , London

Salary:

Not provided

Charles Tyrwhitt

Expiration Date

Until further notice

Requirements

Experience in a customer-facing or retail environment (store or head office preferred)
Exposure to commercial, wholesale, buying or merchandising is beneficial
Confident using MS Office, including Excel
Familiarity with Photoshop, InDesign, Illustrator or similar tools is a plus
Good business awareness and commercial understanding
Strong organisational skills and attention to detail
Able to plan, prioritise and manage multiple tasks
Proactive, with a positive and can-do attitude
Comfortable working at pace and responding with urgency when needed
Strong interpersonal and communication skills

Job Responsibility

Support third party team with administrative tasks
Support with uploading assets and managing the buying portal
Manage pricing and seasonality of product on buying portal
Coordinate samples and meetings schedules for seasonal buying and ad hoc meetings
Responsible for seasonal showroom set up and breakdown
Support the management and administration of product samples as required ensuring that shipped samples are received
Collate partner feedback for projects
Create monthly newsletter to share with partners
Support all partners with operational requirements
Ensure regular and timely communication with partners to ensure brand focuses are delivered and understood

What we offer

Competitive salary and excellent bonus scheme
An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
We are proud to go about our business in the right way and partner with many charities and sustainability partners
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in

Fulltime

New

Account Specialist-Global Sales (Coordinator)

The Account Specialist GSO executes the merchandising of group, contract, busine...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Minimum of 2 years’ experience in Sales and Marketing, Guest Services, Front Desk or related professional area OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management required
Ability to develop reports, business correspondence, read, understand policy and procedures manuals
Ability to communicate effectively with all levels of internal and external customers
Attention to detail and accuracy
Knowledge on RFP and data base administration
Ability to work well as a team
Ability to work under pressure and meet deadlines in a timely manner
Time management and organizational skills, under heavy workloads with frequent interruptions, with the ability to react positively to job pressure and changing priorities
Strong proficiency in both English and Portuguese

Job Responsibility

Evaluate, qualify and respond to leads in a professional and timely manner
Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale
Generate the follow up and submission of contracts to finalize sales transactions (both group and transient business)
Ensure business is transitioned to designated property appropriately and in a timely manner for proper service
Provide service to customers to grow account share on behalf of MI, across the enterprise (Marriott Enterprise and Milux)
Participate on project and account teams, executing activities that support strategic account management and team-based sales models
Support managers and-or directors on sales calls, as appropriate
For assigned accounts, provide proactive account management support with primary focus on both the transient and group segments
Provide support for sales program/event coordination
Act as liaison communication with Travel Counselors of the TMC´S and sales activities support

Fulltime

HVAC Sales Manager

Location

Ireland , Santry

Salary:

Not provided

Executive Talent

Expiration Date

Until further notice

Requirements

Minimum of 5 years’ experience leading a sales team within a technical, wholesale or distribution environment
Strong commercial awareness, with a solid understanding of margins, pricing and sales performance metrics
Proven experience managing both trade counter and office-based sales teams
Strong product knowledge in HVAC or mechanical products would be an advantage, or a demonstrated ability to learn technical product ranges quickly
High level of competence using Microsoft Office, ERP systems, CRM tools and Phocas dashboards.

Job Responsibility

The Sales Manager will lead, manage and support the sales office and trade counter teams
Deliver branch sales and margin targets, driving sustainable internal sales growth
Work closely with BDMs to ensure customers receive a consistent and coordinated sales approach
Manage and develop long-standing customer relationships while identifying and progressing new opportunities across Air Conditioning, Facilities Management and emerging product ranges
Ensure the team has a strong understanding of core and priority product ranges, particularly newer and opportunity-led products
Encourage consistent and effective use of ERP, CRM and Phocas as standard business tools
Use branch performance data to identify early risks relating to margin, stock levels or customer buying behavior
Balance time and resource allocation between high-value and lower-value customers to ensure commercial effort aligns with return
Review, tidy and document branch sales processes to reduce reliance on Head Office intervention.

Fulltime

Associate Director Access & Reimbursement

The Associate Director of Access & Reimbursement is responsible for leading the ...

Location

United States

Salary:

210000.00 - 250000.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

Bachelor's Degree required, in Business, Health Policy, or Life Sciences preferred
AAPC coding courses / or equivalent a plus
10+ years of relevant experience in the pharmaceutical healthcare sector
5+ years in the vaccine payer space
Experience in working with US payers
Experience in billing /coding for both buy & bill products (medical) & pharmacy billing PBM (drug benefit) (strongly preferred)
Strong leadership skills and demonstrated ability to lead cross functionally
Deep understanding of Commercial, Medicare, and Medicaid and how it pertains to Influenza vaccine coverage and payment
A proven track record of successful account management and executing national strategies
Demonstrated results in the area of GPO, health system, retail, wholesaler/distributor with vaccine reimbursement vs general Pharma

Job Responsibility

Enact key strategic initiatives to help facilitate CSL Seqirus to achieve / exceed specific sales volume, revenue, and profitability targets
Leads CSL Seqirus interactions with all payers. Fosters and develops multi-level and senior relationships to create a foundation for developing a pathway to effectively communicate CSL Seqirus story
Analyze payer access and reimbursement (medical & drug) landscape for near-term and longer-term objectives. Provide insights on the analysis to create change in the organization. Using pareto mentality develops strategies and tactics to ensure positive change. Develops a customized approach for each payer to most effectively influence change. Reports timely feedback regarding account interactions and next steps
With relationship depth and breadth of customer interaction at various (senior management clinical / financial / operational) levels of the customer's organization, builds and maintains relationships with key individuals to enable market access of CSL Seqirus vaccines, developing a favorable environment for pull-through at the national, regional, and local provider levels. Develops and sponsors key programs which address customer needs and enhances the customer value perception of CSL Seqirus
Convinces internal and external stakeholders about the value of the CSL Seqirus Customer Experience vision
Acts as the voice of the customer with internal stakeholders to build Seqirus' acumen on customer challenges
Develops and executes business solutions at customers that help enhance CSL Seqirus' partnership within CSL Seqirus primary channels
Provides expertise to the organization as an SME in regards to reimbursement at national and regional level and ensures CSL Seqirus products have market access at all National and select Regional health plans and PBMs. Has effective strategies in place when there are coverage issues by being able to connect with key payer decision makers immediately to fix coverage issues
Works with internal and external stakeholders to enhance CSL Seqirus position in the market
Identifies areas of opportunity for CSL Seqirus growth and directs the organization to implement in an efficient manner

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Mental Health Benefits
Adoption Leave

Fulltime

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Wholesale Customer Support Coordinator

Job Description

Job Responsibility

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What we offer

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