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W Sydney is looking for a Wheels Supervisor to join our team. This integral role is passionate about delivering unforgettable guest experiences in a fast-paced, dynamic environment where no two days are the same. The position involves greeting guests, assisting with luggage, arranging transportation, and ensuring guest satisfaction.
Job Responsibility:
Deliver unforgettable guest experiences
Thrive in a fast-paced, dynamic environment
Report to the Chief Concierge or their designate
Requirements:
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities
Open doors and assist guests/visitors entering and leaving property
Assist with luggage storage and retrieval
Transport guest luggage to and from guest rooms and/or designated bell area
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Assist guests with directions
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
Communicate parking procedures to guests/visitors
Follow up with guests to ensure their requests or problems have been met to their satisfaction
What we offer:
Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Birthday leave
Wellbeing & mindfulness programs to ensure you stay healthy
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