Wheels Supervisor, Marriott Bonvoy

Wheels Supervisor

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

W Sydney is looking for a Wheels Supervisor to join our team. This integral role is passionate about delivering unforgettable guest experiences in a fast-paced, dynamic environment where no two days are the same. The position involves greeting guests, assisting with luggage, arranging transportation, and ensuring guest satisfaction.

Job Responsibility:

Deliver unforgettable guest experiences
Thrive in a fast-paced, dynamic environment
Report to the Chief Concierge or their designate

Requirements:

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities
Open doors and assist guests/visitors entering and leaving property
Assist with luggage storage and retrieval
Transport guest luggage to and from guest rooms and/or designated bell area
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Assist guests with directions
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
Communicate parking procedures to guests/visitors
Follow up with guests to ensure their requests or problems have been met to their satisfaction

What we offer:

Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Birthday leave
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program

Additional Information:

Job Posted:
September 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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