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W Brisbane located at 81 North Quay, Brisbane City is hiring a Wheels Supervisor. Our Wheels Supervisor takes the initiative to lead our Concierge Team in delivering a wide range of services that guide guests through their entire stay. You will provide our guests with the 'W' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service.
Job Responsibility:
Lead our Concierge Team in delivering a wide range of services that guide guests through their entire stay
Provide our guests with the 'W' experience and surprise and delight them every moment you get
Have a focus on Loyalty and Guest Service
Requirements:
Outstanding guest service skills
Experience in supervising a team
Open Driver’s License
Experience with Opera property management system
Armed with smart solutions and a can-do attitude
Energised in a fast-paced environment
Excellent grooming and presentation skills
Must be available to work AM, PM, and Overnight Shifts
What we offer:
The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
‘Great Places to Work’ certified
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy