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Wheels Attendant

Australia, Sydney Employment contract · Job Posted May 20, 2026
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Job Description

Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards. Maintains a concierge philosophy that serves as a guide to guests needs and expectations. Is a part of the Wheels team, operating the main hotel driveway, car stacker, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests. Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Concierge Supervisor to ensure all guests’ needs and information prior, during and post stay that leads to a unique, memorable and personal stay.

Job Responsibility

  • Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards
  • maintains a concierge philosophy that serves as a guide to guests needs and expectations
  • operates the main hotel driveway, car stacker, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell
  • runner for any guest requests
  • assists in driving the Whatever / Whenever culture for all guests
  • supports Chief Concierge, Duty Manager and Concierge Supervisor to ensure all guests' needs and information prior, during and post stay that leads to a unique, memorable and personal stay

Requirements

  • Passionate and charismatic
  • outstanding communication skills
  • zealous about creating a memorable and welcoming atmosphere
  • strive to provide personalized and attentive service that exceeds guests expectations

What we offer

  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • the best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
  • discounts on food & beverage across all our hotels
  • recognition programs to keep you motivated
  • enjoy your birthday off with birthday leave
  • wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • 'Great Places to Work' certified

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