WhatsApp & Email Specialist Job at Gipo (Curitiba)

WhatsApp & Email Specialist

As a part of the Global Email Marketing Team, you will be responsible for leadin...

Location

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in digital marketing, with hands-on experience with WhatsApp and email
Proven track record in project management and cross-functional team coordination
Strong analytical skills with ability to translate data into actionable business insights
Proficiency in HubSpot and HubSpot marketing automations (workflows) is highly advantageous
High level of proficiency in English
Experience with deliverability, compliance, and reputation management is a plus

Job Responsibility

WhatsApp program coordination: Lead and coordinate WhatsApp marketing efforts across all teams and markets, ensuring consistent strategy execution and performance optimization
Infrastructure & reputation management: Establish and maintain robust WhatsApp infrastructure, monitor channel reputation, test new tools, and implement best practices to ensure optimal deliverability and compliance
Performance optimization: Drive continuous improvement of WhatsApp campaigns to maximize MQL generation and verification rates through data-driven insights and strategic adjustments
Special project leadership: Execute high-impact projects focused on email and WhatsApp initiatives, including global deliverability improvements, system integrations, and evaluation of new marketing technologies
Cross-functional collaboration: Work closely with regional marketing teams, Marketing operations, Analytics, and others to ensure seamless WhatsApp campaign delivery and achievement of business objectives
Strategic analysis & reporting: Monitor, analyze, and report on WhatsApp performance metrics, providing actionable insights to drive program improvements and business growth

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours

Fulltime

Email & Whatsapp Marketing Specialist

Location

Netherlands

Salary:

Not provided

RemotivateJobs

Expiration Date

Until further notice

Requirements

2+ years in email marketing for fashion/ecommerce dropshipping or similar non-branded retail
Proven WhatsApp marketing experience – campaigns, flow setup, customer engagement sequences
Deep familiarity with Klaviyo
Data-driven mindset – you live by metrics and use them to inform your decisions
Self-starter mentality – ability to work independently, solve problems, and take ownership

Job Responsibility

Own our dual-channel marketing strategy: managing email campaigns and WhatsApp messaging to drive repeat purchases, recover abandoned checkouts, increase average order value, and build customer loyalty in the fashion sector
Design & execute email campaigns that segment audiences, test messaging, and convert browsers into buyers
Manage WhatsApp marketing flows using Klaviyo (experience with other tools may be considered), promotional sequences, and customer re-engagement campaigns
Monitor & report critical metrics to continuously optimize performance
A/B test subject lines, copy, timing, and offers to maximize open rates, click rates, and conversions
Collaborate with the team on seasonal changes and special promotions
Identify trends & opportunities in customer behavior to inform strategy

What we offer

Competitive salary (commensurate with experience)
Full remote flexibility
Access to all marketing tools & data you need
Direct feedback on your performance & impact
Clear onboarding with SOPs, templates, and training
Opportunity to grow into a management position overseeing multiple email and WhatsApp marketing experts
A supportive Filipino team (our first team meet-up will take place in 1 week)

Fulltime

Customer & Collections Associate

Own the end-to-end collections process, from early reminders to overdue account ...

Location

Egypt , New Cairo

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Commerce or any related field from a reputable university
Minimum of 2 years' relevant experience within banking, fintech or relevant sector
Understanding of SME lending, trade finance, or working capital products
Proficiency with customer support and CRM tools (e.g., Intercom)
Strong written and verbal communication skills in English

Job Responsibility

Own the end-to-end collections process, from early reminders to overdue account follow-ups
Coordinate resolution of failed payments, rescheduling, and extension requests with customers
Accurately log all collection activities and customer interactions in CRM systems
Serve as the first point of contact for inbound customer queries via multiple channels (phone, email, WhatsApp)
Guide customers through onboarding, product usage, and repayment processes
Resolve complaints promptly, escalating complex cases as needed
Collaborate with risk, legal, and specialist teams for escalated cases per collections policy
Identify friction points in the customer journey and flag opportunities for process improvement

Fulltime

Product Marketing Specialist

In your role, you will serve as the product expert in marketing for our business...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

University degree in Marketing, Management, (or equivalent) or Aerospace Engineering in a recognized university
Minimum of 5 years of experience in a marketing capacity or in a collaborative role with a marketing department or agency, aviation industry experience a plus
Work autonomously with expert time management and planning skills
Comfortable working with a variety of stakeholders, including senior leadership and sales
Good computer skills (Windows), including very strong skills in Excel and PowerPoint
Thrive in a fast-paced environment and can manage multiple projects at the same time
Expert French & English written skills, copy writing experience a bonus
Experience in creating, monitoring and posting social media content
Experience working with creative agencies for advertising, video production, image retouching, collateral printing and production
Team player and highly reliable

Job Responsibility

Develop and implement product marketing campaigns to strengthen the Bombardier brand and improve market perception
Manage campaigns to ensure execution to plan and budget
Propose creative, out-of-the-box initiatives and campaigns aligned with current marketing and social media trends
Support strategic planning and budgeting for marketing initiatives and campaigns
Travel to industry and customer events
Visit aircraft and perform competitive analysis
Develop specific marketing/promotional material for key stakeholders and/or events
Monitor competitor marketing and social media content
Support revision process for marketing content
Lead development and creation of direct customer communications via email and WhatsApp

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Customer Care Representative

As a Customer Care Representative, you’ll be the first friendly face (or voice) ...

Location

United Kingdom , London

Salary:

29527.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Essential Experience in providing customer service in person, over the phone or online
Clear and confident communicator with good spoken and written English
Strong active listening and questioning skills
Able to build trust with people from diverse backgrounds
Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
Good emotional resilience and self-awareness, including recognising when to seek support
Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
Strong attention to detail
Ability to manage time in a busy service environment
Collaborative, solutions focused approach

Job Responsibility

Provide friendly, professional, and high-quality customer service as the first point of contact
Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
Conduct initial assessments and book appointments with our advice specialists
Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements
Identify when to signpost or refer people to other organisations to ensure they receive the right support
Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions
Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills
Apply safeguarding principles in everyday work - training and guidance will be provided
Collaborate with colleagues and project partners to improve how people access and experience our service
Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required

Fulltime

Customer Care Representative

As a Customer Care Representative, you’ll be the first friendly face (or voice) ...

Location

United Kingdom , London

Salary:

29527.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in providing customer service in person, over the phone or online
Clear and confident communicator with good spoken and written English
Strong active listening and questioning skills
Able to build trust with people from diverse backgrounds
Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
Good emotional resilience and self-awareness, including recognising when to seek support
Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
Strong attention to detail
Ability to manage time in a busy service environment
Collaborative, solutions focused approach

Job Responsibility

Provide friendly, professional, and high-quality customer service as the first point of contact
Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
Conduct initial assessments and book appointments with our advice specialists
Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements
Identify when to signpost or refer people to other organisations to ensure they receive the right support
Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions
Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills
Apply safeguarding principles in everyday work - training and guidance will be provided
Collaborate with colleagues and project partners to improve how people access and experience our service
Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required

Fulltime

Consumer Care Specialist

We are seeking a dynamic Consumer Care / Sales Specialist to execute our Partner...

Location

South Africa , Sandton

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

University degree preferred
Excellent communication and interpersonal skills
Proficiency in CRM systems
Strong direct to consumer sales skills
Ability to work both independently and collaboratively

Job Responsibility

Community Lead Engagement and Management: Engage with leads from marketing campaigns, inbound calls, and Webshop activities
Maintain CRM quality by accurately capturing and managing all leads
Contact all assigned leads within the designated SLA, offering expert product recommendations and dispatching appropriate samples
Consumer Campaign Execution: Actively engage and perform up-selling/cross-selling as required by campaign objectives
Stay current on all campaign training materials and communicate knowledge gaps to the Consumer Care Lead
Document campaign feedback and consumer insights in accordance with SOPs
Consumer Sales and Support: Drive growth in Direct channels by effectively capturing community leads
Offer tailored product advice and ensure the placement of suitable products for consumer needs
Consumer-Centric Communication: Uphold the company’s image through professional and customer-focused communication
Consumer Queries and Complaints: Respond to emails promptly to ensure timely query resolutions

Second Shift Coverage Specialist

As the MX Afterhours Carrier Representative, you will use your enthusiasm and tr...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

College degree preferred
Ability to work in a fast pace environment
Proactiveness
Must be bilingual in Spanish and English

Job Responsibility

Utilize Ring Central, ARRIVEnow, email, slack, and Whatsapp to update our systems properly and communicate with our drivers
Inbound/Outbound calls to drivers and dispatchers with professionalism
Inbound calls are required depending on the company’s needs, you will be responsible for providing assistance to certain carrier groups
Become knowledgeable in the various visibility tools used by our carrier partners
Your first resource for tracking will be phone calls (Inbound/Outbound) or whatsapp groups. You will also have different tracking tools in case you are unable to get a tracking update by phone such as “cuenta espejo” and other GPS tracking tools
Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly
Remain up to date and follow company-wide SOPs and standards set
Utilize the tracking board on a daily basis for best tracking practices
Communicate with internal departments to proactively relay information
Ensure that loads are updated in a timely manner, making sure our CS and AH reps are receiving information about their load that will assure making the set appointment times

What we offer

Monthly grocery vouchers
Vacation days
Savings fund
Medical insurance (including dental and vision plans)
Casual dress code
Office wide engagement activities, team events, happy hours
New Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Free coffee
Free counseling sessions through our Employee Assistance Program
Referral Program

Fulltime

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WhatsApp & Email Specialist

Job Description

Job Responsibility

Requirements

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