WhatsApp & Email Specialist Job at Gipo (Curitiba)

New

Email & Whatsapp Marketing Specialist

Location

Netherlands

Salary:

Not provided

RemotivateJobs

Expiration Date

Until further notice

Requirements

2+ years in email marketing for fashion/ecommerce dropshipping or similar non-branded retail
Proven WhatsApp marketing experience – campaigns, flow setup, customer engagement sequences
Deep familiarity with Klaviyo
Data-driven mindset – you live by metrics and use them to inform your decisions
Self-starter mentality – ability to work independently, solve problems, and take ownership

Job Responsibility

Own our dual-channel marketing strategy: managing email campaigns and WhatsApp messaging to drive repeat purchases, recover abandoned checkouts, increase average order value, and build customer loyalty in the fashion sector
Design & execute email campaigns that segment audiences, test messaging, and convert browsers into buyers
Manage WhatsApp marketing flows using Klaviyo (experience with other tools may be considered), promotional sequences, and customer re-engagement campaigns
Monitor & report critical metrics to continuously optimize performance
A/B test subject lines, copy, timing, and offers to maximize open rates, click rates, and conversions
Collaborate with the team on seasonal changes and special promotions
Identify trends & opportunities in customer behavior to inform strategy

What we offer

Competitive salary (commensurate with experience)
Full remote flexibility
Access to all marketing tools & data you need
Direct feedback on your performance & impact
Clear onboarding with SOPs, templates, and training
Opportunity to grow into a management position overseeing multiple email and WhatsApp marketing experts
A supportive Filipino team (our first team meet-up will take place in 1 week)

Fulltime

WhatsApp & Email Specialist

As a part of the Global Email Marketing Team, you will be responsible for leadin...

Location

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in digital marketing, with hands-on experience with WhatsApp and email
Proven track record in project management and cross-functional team coordination
Strong analytical skills with ability to translate data into actionable business insights
Proficiency in HubSpot and HubSpot marketing automations (workflows) is highly advantageous
High level of proficiency in English
Experience with deliverability, compliance, and reputation management is a plus

Job Responsibility

WhatsApp program coordination: Lead and coordinate WhatsApp marketing efforts across all teams and markets, ensuring consistent strategy execution and performance optimization
Infrastructure & reputation management: Establish and maintain robust WhatsApp infrastructure, monitor channel reputation, test new tools, and implement best practices to ensure optimal deliverability and compliance
Performance optimization: Drive continuous improvement of WhatsApp campaigns to maximize MQL generation and verification rates through data-driven insights and strategic adjustments
Special project leadership: Execute high-impact projects focused on email and WhatsApp initiatives, including global deliverability improvements, system integrations, and evaluation of new marketing technologies
Cross-functional collaboration: Work closely with regional marketing teams, Marketing operations, Analytics, and others to ensure seamless WhatsApp campaign delivery and achievement of business objectives
Strategic analysis & reporting: Monitor, analyze, and report on WhatsApp performance metrics, providing actionable insights to drive program improvements and business growth

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours

Fulltime

New

Customer Care Representative

As a Customer Care Representative, you’ll be the first friendly face (or voice) ...

Location

United Kingdom , London

Salary:

29527.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Essential Experience in providing customer service in person, over the phone or online
Clear and confident communicator with good spoken and written English
Strong active listening and questioning skills
Able to build trust with people from diverse backgrounds
Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
Good emotional resilience and self-awareness, including recognising when to seek support
Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
Strong attention to detail
Ability to manage time in a busy service environment
Collaborative, solutions focused approach

Job Responsibility

Provide friendly, professional, and high-quality customer service as the first point of contact
Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
Conduct initial assessments and book appointments with our advice specialists
Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements
Identify when to signpost or refer people to other organisations to ensure they receive the right support
Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions
Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills
Apply safeguarding principles in everyday work - training and guidance will be provided
Collaborate with colleagues and project partners to improve how people access and experience our service
Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required

Fulltime

New

Customer Care Representative

As a Customer Care Representative, you’ll be the first friendly face (or voice) ...

Location

United Kingdom , London

Salary:

29527.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in providing customer service in person, over the phone or online
Clear and confident communicator with good spoken and written English
Strong active listening and questioning skills
Able to build trust with people from diverse backgrounds
Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
Good emotional resilience and self-awareness, including recognising when to seek support
Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
Strong attention to detail
Ability to manage time in a busy service environment
Collaborative, solutions focused approach

Job Responsibility

Provide friendly, professional, and high-quality customer service as the first point of contact
Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
Conduct initial assessments and book appointments with our advice specialists
Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements
Identify when to signpost or refer people to other organisations to ensure they receive the right support
Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions
Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills
Apply safeguarding principles in everyday work - training and guidance will be provided
Collaborate with colleagues and project partners to improve how people access and experience our service
Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required

Fulltime

Customer service specialist

Are you ready to be a pioneer in the exciting world of AI. A big food delivery c...

Location

Netherlands , Amsterdam

Salary:

3450.00 EUR / Month

Randstad

Expiration Date

May 28, 2026

Requirements

Fluent in both Dutch and English, both spoken and written
Highly data-savvy with a strong analytical and problem-solving ability
Adaptable and eager to learn in a fast-paced, evolving environment
A proactive communicator who enjoys collaborating with various teams
Enthusiastic about contributing to the development of new AI sales processes

Job Responsibility

Monitoring partner inquiries (phone, email, WhatsApp) and feedback to identify areas for AI agent improvement, then collaborating with the Agent Operations team
Stepping in as the "human-in-the-loop" to troubleshoot and resolve escalations from the AI sales agent, ensuring a seamless partner experience
Accurately maintaining partner interaction records in CRM systems for performance tracking and analysis
Continuously providing valuable feedback to the Agent Operations and Data teams to enhance agent performance and optimize processes
Collaborating cross-functionally with internal teams like Sales Process, Data, and Account Management to guarantee a cohesive partner journey

What we offer

Travel reimbursement

Fulltime

Customer Care Specialist

Creating incredible automotive customer experiences by unifying people, technolo...

Location

United Kingdom , Maidenhead

Salary:

28000.00 GBP / Year

Return on Investment Ltd

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in English
Genuine passion for customer service
Ability to multitask, prioritise, and escalate appropriately
Calm, personable, adaptable, and team-oriented

Job Responsibility

Deliver high quality customer support via inbound calls, webchat, email, social, WhatsApp, SMS, and in-app chat
Handle customer queries and complaints with empathy and professionalism
Keep accurate records and manage lead follow-up effectively
Escalate issues and provide feedback to improve processes and customer experience
Be flexible to work across both the inbound calls and webchat teams

What we offer

£500 annual health and wellbeing allowance
access to education bursaries
a day off and a voucher on your birthday
company pension
healthcare plans including private medical insurance and dental cover
22 days annual leave rising to 30 with length of service
subsidised car purchase schemes

Fulltime

Attendee Acquisition Specialist

The Attendee Acquisition Specialist plays a key role in driving strategic growth...

Location

Mexico

Salary:

Not provided

RX Global

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish, with excellent verbal and written communication skills in both languages
Strong interpersonal and conversational abilities
confident, personable, and persuasive in one-on-one interactions
Proven experience in sales, particularly in prospecting and relationship-building
marketing experience is a plus
Comfortable using (or learning) prospecting and CRM tools such as LinkedIn Sales Navigator and Salesforce
Willing and able to travel up to 30% of the time within Latin America and to the United States
Must be able to travel to United States for business purposes as required
Must be a eligible to obtain and maintain the appropriate US business travel visa
Experience in trade shows or events is an advantage, but not a requirement

Job Responsibility

Identify and build prospect lists targeting high-value attendees from Latin America
Conduct personalized outreach via phone, email, and WhatsApp to engage and recruit potential attendees, using a mix of relationship-building and sales techniques
Develop and maintain relationships with targeted customers throughout the show cycle, providing a high-touch experience
Collaborate with U.S.-based program managers to define target markets and implement attendee acquisition strategies aligned with event goals
Partner with the marketing team to coordinate outreach campaigns and leverage marketing materials, collateral, and messaging
Utilize prospecting tools (e.g., LinkedIn Sales Navigator, Salesforce, ZoomInfo) to research and manage leads effectively
Track attendee acquisition metrics and manage the pipeline across all engagement stages, reporting weekly on registration progress and goal attainment
Support data mining initiatives, including the purchase, segmentation, and management of attendee databases
Attend events, visit stores or offices, and travel across Latin America and to the U.S. (approximately 30% travel) to strengthen relationships, prospect new leads, and represent the brand
Support onsite attendee experience by coordinating registration, lounge access, special amenities, and curated programming for VIP guests

What we offer

Private Medical/Dental Plan
Savings Fund
Life Insurance
Meal/Grocery Voucher

Fulltime

Second Shift Coverage Specialist

As the MX Afterhours Carrier Representative, you will use your enthusiasm and tr...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

College degree preferred
Ability to work in a fast pace environment
Proactiveness
Must be bilingual in Spanish and English

Job Responsibility

Utilize Ring Central, ARRIVEnow, email, slack, and Whatsapp to update our systems properly and communicate with our drivers
Inbound/Outbound calls to drivers and dispatchers with professionalism
Inbound calls are required depending on the company’s needs, you will be responsible for providing assistance to certain carrier groups
Become knowledgeable in the various visibility tools used by our carrier partners
Your first resource for tracking will be phone calls (Inbound/Outbound) or whatsapp groups. You will also have different tracking tools in case you are unable to get a tracking update by phone such as “cuenta espejo” and other GPS tracking tools
Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly
Remain up to date and follow company-wide SOPs and standards set
Utilize the tracking board on a daily basis for best tracking practices
Communicate with internal departments to proactively relay information
Ensure that loads are updated in a timely manner, making sure our CS and AH reps are receiving information about their load that will assure making the set appointment times

What we offer

Monthly grocery vouchers
Vacation days
Savings fund
Medical insurance (including dental and vision plans)
Casual dress code
Office wide engagement activities, team events, happy hours
New Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Free coffee
Free counseling sessions through our Employee Assistance Program
Referral Program

Fulltime

WhatsApp & Email Specialist

Gipo

Location:
Brazil , Curitiba

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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Location:Brazil , Curitiba

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Job Posted:February 14, 2026

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