Wet Worker

• Undertaking general heating, and hot and cold water system servicing, repairs, and installation work within occupied properties
• Ensuring all work is carried out safely, in line with industry and manufacturer standards, in accordance with our client’s contract specifications, and with minimum inconvenience to residents
• Install, maintain, and repair pipes, fixtures, and controls associated with hot and cold water distribution systems and heating systems within domestic and non-domestic properties
• Isolating and capping radiators/valves when leaking
• Replacing/installing radiators and ancillary pipework
• Replacing/installing 2- and 3-port control valves and wiring the controls
• Replacing/installing immersion heaters and wiring them to the local electrical fused spur
• Replacing/installing cylinders, thermal stores, tanks, and ancillary equipment
• Replacing/installing control fixtures, pipework, and controls
• Repairs to hot and cold water systems
• Upgrading hot and cold water systems, pipework, controls, and ancillary equipment
• Replacing/checking expansion vessels
• Undertaking repairs to underfloor heating manifolds, controls, and components
• Repairs and fault diagnosis of Heat Interface Units (HIUs)
• Providing assistance to other departments within the Gas Division, when required
• Ensure all work is carried out in accordance with manufacturer instructions, industry best practice, codes of practice, and legislation
• Use and update IT devices, apps, or similar systems
• Apply correct diagnostic skills to all work
• Complete a job sheet for every task, accurately and in the agreed format
• Provide own hand tools appropriate for the job
• Comply with all company policies and procedures
• Wear the supplied personal protective equipment and take responsibility for your own safety and that of others

• Relevant qualifications for the job role, including Building Regulation - approved G3 Hot Water Unvented Certificate
• NVQ in Plumbing or equivalent
• Experience in diagnosing and fault finding to carry out effective repairs
• Excellent communication and interpersonal skills
• Commitment to delivering customer-focused service with an enthusiastic and positive attitude
• Ability to manage a range of situations and respond to customer needs
• Flexibility to occasionally work outside normal office hours
• Ability to prioritise workload, meet deadlines, and manage time effectively
• Excellent timekeeping and attendance
• Strong attention to accuracy and detail
• IT literate
• able to use email and smartphone technology
• Ability to work under pressure while maintaining attention to detail
• Ability to work effectively within a team
• Demonstrable recent experience in the installation, maintenance, and repair of pipes, fixtures, and controls associated with hot and cold water distribution in domestic and non-domestic properties
• Experience working in both domestic and non-domestic environments
• Proven high standards of customer service and commitment to ongoing personal development

Gas ACS qualification is an advantage but not essential

• Company Van and Fuel Card
• 24 days holiday per year
• Pension with 4% salary sacrifice scheme and employer contribution
• Death in Service benefit of 4 x salary
• Employee Assistance Programme
• Health Cash Plan
• Enhanced Family Friendly Policies
• Long Service Awards
• Additional holiday days based on length of service
• Cycle to work scheme