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Wet deck attendant

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Marriott Bonvoy

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Location:
Australia , Sydney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

W Sydney is now casting for a WET Deck or 2930 attendant to focus on customer service and maintenance of our WET Deck and/or 2930 bar on level 29. Collaborating closely with the venue management, this integral role will focus on creating unique and vibrant experiences for our guest.

Job Responsibility:

  • Setting up the cabanas and sunlounges in the morning
  • Greeting and welcoming guests to the WET Deck
  • Escorting the guests to their cabanas and sunlounges
  • Managing guest requests and enquiries
  • Supporting B&F operations
  • Activating the B&F programming
  • Offering WET Deck services
  • Continuously engaging with guests and talent
  • Ensuring the cleanliness of WET deck and 2930 surrounding areas
  • Attending to guest requests and beverage and food orders
  • Reporting any maintenance concerns
  • Service and cleaning of the cabanas, sunlounges and the bar area in line with the standards
  • Ensure cabanas and sun lounges are set up with pool towels and amenities every morning
  • Ensure WET Deck is fully stocked with guest amenities, and towels
  • Assisting the wider B&F team as required
  • Ensuring equipment and storerooms are clean and maintained
  • Using appropriate chemicals for cleaning purposes whilst ensuring safe practices are maintained
  • Providing excellent guest service that is engaging, personal and attentive
  • Ensuring the precision in processing orders, accommodating any special requests or dietary restrictions and delivering beverage and food orders promptly
  • Maintaining and cleaning the area in a timely manner and resetting tables
  • Staying informed about the menu offerings, including ingredient and preparation methods, and assist guests with menu choices and recommendations
  • Working closely with kitchen and bar staff to ensure efficient and coordinated service

Requirements:

  • Passionate about curating diverse and authentic experiences for guests
  • Ability to create memories for a lifetime
  • Team player with fun-loving individuals
  • Excellent guest service that is engaging, personal and attentive
  • Knowledge of menu offerings, including ingredient and preparation methods
  • Ability to assist guests with menu choices and recommendations
  • Ability to work closely with kitchen and bar staff to ensure efficient and coordinated service
What we offer:
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • ‘Great Places to Work’ certified

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Parttime
Work Type:
On-site work
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