CrawlJobs Logo

Welsh Speaking Customer Service Advisor

necsws.com Logo

NEC Software Solutions

Location Icon

Location:
United Kingdom , Wrexham

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals experiencing financial hardship. Our core function is to verify and resolve grant applications against set criteria. We help customers over the phone, online and by email.

Job Responsibility:

  • Support delivery of Discretionary Welfare Fund (DAF) contract work via online, telephone and postal applications
  • Act as first point of contact for applicants and system administrator for the NEC system to allow applications to be input and processed
  • Process emergency payments and individual assistance grant applications
  • Managing and processing data in a fast-paced office environment
  • Accurate data recording
  • Liaise with applicants to process information into the DAF solution
  • Undertake eligibility checks with the applicant, seeking information direct from the applicant, utilising additional sources for confirmation
  • To fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly
  • Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls in both English and Welsh
  • Work as part of the team in achieving targets set by the Service Manager
  • Deal with incoming and outgoing correspondence relating to Local Welfare Provision either by telephone, email, or letter
  • Deal with and respond to enquiries from clients, citizens, and internal colleagues in a positive and professional manner
  • Act as a key deliverer of the DAF contract

Requirements:

  • Welsh Language speaker - Conversational level
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK
  • All offers are subject to satisfactory vetting, references and occupational health checks
  • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required
What we offer:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
NEC Software Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Welsh Speaking Customer Service Advisor

New

Assistant Property Controller

Assistant Property Controller who would oversee daily and periodic property acco...
Location
Location
United States , Oakland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7 years of property accounting experience
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field
  • Proven experience in accounting and lease administration
  • Proficiency in Yardi software, Vendor Café, and Checkscan systems
  • Strong organizational and communication skills
  • Detail-oriented with a proven ability to prioritize multiple tasks
  • Ability to maintain discretion and integrity while handling confidential information
Job Responsibility
Job Responsibility
  • Monitor and manage the accounting inbox, responding promptly and efficiently
  • Oversee Third Party Administrator
  • Act as the liaison between Accounting and Project Management teams
  • Approve lease documentation
  • Review Vendor Café to ensure Certificates of Insurance (COIs) are current
  • Resolve Accounts Payable (AP) exceptions in Yardi BillPay and Vendor management systems
  • Review Yardi receipts processing to identify and correct exceptions
  • Track, monitor, and coordinate daily property payments
  • Review payment commit files prior to processing
  • Ensure all AP postings are complete before payment runs
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Product Manager, Relevance and Personalization

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
United States , San Francisco
Salary
Salary:
232000.00 - 282000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of product management experience, with at least 3 years on ML, search, recommendations, or AI-powered products at scale
  • Track record of owning strategy and roadmap for technically complex systems — not just managing features, but setting direction and making hard prioritization calls
  • Strong experimentation fluency: comfortable designing A/B tests, interpreting counterfactual results, and reasoning about proxy metrics vs. long-term outcomes
  • Experience working on two-sided marketplaces or platforms where you balanced supply-side and demand-side tradeoffs
  • Ability to earn the respect of Staff and Principal-level engineers and researchers — you don't need to write code, but you need to engage at a level that builds credibility
  • Clear, structured communicator who can distill complex technical tradeoffs for executives and translate strategic intent into actionable guidance for engineers
  • Experience with LLM-based products in production — ideally involving evaluation challenges, latency constraints, or safety and guardrail work (preferred)
  • Familiarity with reinforcement learning, contextual bandits, or explore/exploit frameworks in a product context (preferred)
  • Background working alongside applied researchers or with teams that publish externally (preferred)
Job Responsibility
Job Responsibility
  • Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences
  • Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health
  • Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design
  • Align cross-functional partners — Guest, Host, MarTech, Trust & Safety, Customer Support — on shared goals and sequencing
  • Drive the Tripcycle vision: ensuring R&P's intelligence layer connects across the full trip lifecycle, from inspiration through post-trip
  • Design and oversee A/B experiments with rigorous metric design and long-term effect measurement
  • Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership
  • Foster an environment where engineers and product managers collaborate on building the future
  • Stay close to guests and hosts: synthesize user research, marketplace data, and competitive signals to sharpen your intuition and refine strategy
What we offer
What we offer
  • Bonus
  • Equity
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right
New

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Framingham
Salary
Salary:
15.00 - 22.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Assistant Controller

Our client is a leading private equity real estate investment firm. With billion...
Location
Location
United States , Oakland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of real estate and fund accounting experience
  • CPA is a plus
  • Strong Excel / Microsoft Office skills
  • Yardi a plus
  • Experience with real estate funds, JVs, or investment structures preferred
  • Strong organization, communication, and ability to manage multiple priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Oversee third-party fund administrators and fund-level accounting
  • Lead the annual audit and tax process with external advisors
  • Manage accounting across multiple funds, JVs, and separate accounts
  • Prepare and review financial statements in accordance with U.S. GAAP / ASC 946
  • Oversee NAVs, partner allocations, capital calls, distributions, and carried interest
  • Coordinate investor reporting and support fundraising diligence
  • Maintain internal controls and compliance with fund documents
  • Partner with asset management and property accounting teams on reporting
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Charlotte
Salary
Salary:
15.00 - 19.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 06, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Assistant Controller

We are looking for an Assistant Controller to join a growing finance team in Cha...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of accounting and/or audit experience, including 3-5 years in public audit with financial services clients
  • Hands-on experience supporting financial statement audits and working through audit documentation requests
  • Strong knowledge of month-end close, general ledger accounting, and preparation of financial reports
  • Understanding of revenue recognition principles and their application in a corporate accounting environment
  • Experience with financial services/mortgage accounting and the ability to work with detailed, high-volume financial data
  • CPA is a big plus
Job Responsibility
Job Responsibility
  • Coordinate external audit activities across multiple legal entities, preparing schedules, responding to requests, and helping drive timely completion of annual audits
  • Support the monthly and quarterly close process by reviewing general ledger activity, reconciling accounts, and ensuring financial data is complete and accurate
  • Prepare and assist with internal and external financial reporting deliverables in accordance with applicable accounting standards and company deadlines
  • Contribute to corporate accounting operations, including journal entries, balance sheet reconciliations, and analysis of key account fluctuations
  • Apply accounting guidance to revenue-related transactions to ensure recognition is recorded properly and consistently
  • Manage accounting activities associated with loan portfolios and assist with related reporting and analysis
  • Provide support for fund-level accounting matters as needed, including transaction tracking and reporting assistance
  • Participate in special projects that improve reporting quality, strengthen accounting processes, or support updates to the general ledger platform
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...
Location
Location
United States , Broomfield
Salary
Salary:
19.50 - 24.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate (Required)
  • Competitive drive in fast-paced sales environment (Required)
  • Willingness to work with peers and store leaders (Required)
  • Effective at balancing customer needs and performance goals (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions
  • Utilize digital tools to demonstrate network coverage, service plans, and product features
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Parttime
Read More
Arrow Right
New

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Kapolei
Salary
Salary:
16.00 - 23.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 06, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right