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We’re looking for a Wellness Specialist to join our team in our brand-new beauty‑only store in Bristol. You’ll champion wellbeing at every touchpoint, helping customers discover routines and products that nurture both their lifestyle and their confidence. On the shop floor, you’ll create empowering, personalised experiences — offering expert wellness advice, understanding individual needs, and recommending beauty‑aligned solutions that fit into holistic self‑care practices. From boosting everyday wellbeing to helping customers feel more balanced, confident, and informed, you’ll play a key role in their journey.
Job Responsibility:
Support all wellness brands, offering expert, unbiased advice
Use open questions to understand customer needs and offer holistic wellness solutions and products, including our in‑store and online services, referring to specialists where needed
Use sales and communication skills every day to connect with customers and support their unique wellness needs
Help keep shelves stocked, tidy, and looking their best throughout the day
Requirements:
Enthusiasm and passion for all things wellness
An interest in how wellness and beauty can come together to support overall health
A warm, approachable manner and confidence starting conversations with customers
Ability to make customers feel at ease so they’re comfortable sharing their wellness concerns
Self‑motivated, sales‑driven, and focused on delivering an excellent customer experience
A supportive team player who loves contributing to collective success
Digitally savvy, comfortable using technology and supporting omnichannel shopping
Proactive in learning about new products and services to deliver a seamless, holistic wellness experience
Nice to have:
Experience working towards sales targets
Experience in a beauty, retail, or wellness setting
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme