Wellness Practitioner

• Deliver the highest quality of guest experience
• Professionally engage with guests and employees to create a healing environment of warmth and joy
• Be skilled across a range of modalities to include: Biodynamic-bodywork, Shiatsu, Thai, Remedial Massage, Reflexology, Deep Tissue, Sports Massage, Lymphatic Drainage, NLP and other complementary therapies, somatic experiences

• Hold a professionally recognised qualification, such as an NVQ Level 3 (or equivalent) in a relevant therapy or wellness discipline
• Possess a minimum of 5 years’ massage experience, delivering treatments that are deeply therapeutic and tailored to individual guest needs
• Hold qualifications that include Holistic Therapies and Advanced Therapies
• Have experience working in or alongside wellness retreats, with an understanding of immersive and holistic guest journeys.
• Facial qualification is preferred, with the ability to deliver results-driven yet nurturing treatments
• Demonstrate strong industry experience, ideally supported by a reputable and consistent track record
• Show a genuine commitment to continuous learning, with an openness to developing new skills and refining techniques
• Embody a calm, caring, and compassionate presence, creating a safe and restorative environment for guests and colleagues
• Be a collaborative and supportive team player, contributing positively to a harmonious working environment
• Represent and promote a healthy, balanced lifestyle, aligned with the values and ethos of the brand
• Demonstrate excellent verbal and written English communication skills, ensuring clarity and professionalism at all times
• Have previous Spa Therapist experience, with an understanding of delivering a high-standard, personalised service

Facial qualification

• Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours after completed probation)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2x your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• 50% discount on Wildsmith Skin products
• Heckfield Plus - online discounts
• New Baby gift
• Christmas gift