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The Wellness Director is responsible for the day-to-day implementation, delivery, and coordination of Resident Care Services at the community – including scheduling, training, and managing of all Resident Services staff.
Job Responsibility:
Responsible for the day-to-day implementation, delivery, and coordination of Resident Care Services at the community – including scheduling, training, and managing of all Resident Services staff
Support Resident Services Staff
Responsible for interviewing, making recommendations regarding wages, hiring, training, developing, directing, and evaluating the Resident Service staff in accordance with Atria guidelines
Supervise, develop, and schedule the resident services staff according to Atria’s policies, procedures and standards
Organize and update in-service binder and manages the in-services calendar to schedule in-services
Provide support to frontline staff as needed
Schedule and supervise staff
available to cover staffing when needed
Operate the Resident Services Department within budget and according to community policies, procedures, and standards
Communicate scheduling to care staff and management in a clear and timely manner
Report all significant staffing issues to General Manager, Assistant General Manager, and the on-call Nurse immediately with proposed resolutions or support requests
Notify staff of schedule requirements and changes
Provide training and orientation to new assisted living staff members and ongoing training to current staff members
Partner with and otherwise assist the Memory Care Director in supervising, developing, and scheduling the staff according to community policies, procedures, and standards
Partner with the Memory Care Director in providing training and orientation to new assisted living staff members and ongoing training to current staff members
Routine collaboration with the Care Coordination Director regarding resident status and any change in condition
Provide verbal encouragement and support to the staff
Support the Community
Participate in Resident Needs Reviews
Prioritize tasks to ensure optimum services to residents as requests and needs change
May perform other duties as assigned
Requirements:
Bachelor’s degree and three (3)+ years of experience with business or healthcare office functions
or an equivalent combination of education and experience
Computer proficiency
Experience in community health preferred
Experience in recruiting, training, and managing people in the healthcare field
Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Able to write routine reports and correspondence
Able to speak effectively before groups of customers or employees of organization
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Able to deal with problems involving a few concrete variables in standardized situations
First Aid and CPR Certification if required by state law
Must be available to work flexible work hours due to demands of position