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Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral to supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care.
Job Responsibility:
Take patients home directly from the hospital and settle them back at home, ensuring they have everything they need to remain at home
Provide continued support for up to 6 weeks, to help them retain or regain their independence
Use a solutions focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support
Requirements:
Have a caring and empathetic attitude with a focus on helping people to maintain independence
Be able to provide a person-centred, flexible and responsive service
Have experience of managing your own workload, using decision making skills to manage and prioritise
Be able to work well within a team and able to use your own initiative
Have excellent communication skills with an ability to build relationships with individuals using the service, and other health care professionals and colleagues
Be able to use your digital skills to enable you to manage your time efficiently and effectively, including Microsoft applications such as Outlook and Excel and everyday use of iPad and smartphone devices
Able to manage a busy workload, keeping accurate records and conducting assessments
Able to undertake general physical activity in people’s homes (often over 2 floors) for example providing light domestic duties
A full driving Licence, with appropriate insurance cover, and be willing to transport patients in your own car
What we offer:
Full training and comprehensive induction
A friendly and inclusive culture
25 days annual leave + bank holidays, increasing to 30 with length of service
Workplace pension scheme
Access to Employee Assistance Programme
Staff discount card for hundreds of High Street shops and online services
Blue Light card eligibility
Travel expenses will be paid for all journeys required for work, excluding travel from home to base
Hospital metered parking will also be paid for costs incurred carrying out your role