Wellbeing Advice & Support Service Coordinator Jobs

Connex Community Support

Location:
United Kingdom, Buxton

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

15458.00 GBP / Year

Save Job

Apply Position

Job Description:

To deliver and further develop the Wellbeing Advice and Support Service for the residents of Thomas Fields Independent Living Scheme in Buxton, helping them to maximise their independence and promote their wellbeing.

Job Responsibility:

To organise and run information and advice activities through one-to-one support as well as group events, ensuring that contractual obligations are met
Be the first point of contact for service users on wellbeing matters
Research, collate and promote a wide range of information and advice to support the wellbeing and independence of the residents
Organise frequent group sessions on subjects of wellbeing and interest for the residents, inviting expert speakers to provide a high quality offer
Engage frequently and methodically with service users, volunteers and other stakeholders to review their needs and ascertain feedback on the service
Liaise and communicate with the Independent Living Scheme staff to ensure that relevant information about residents is passed on
Recruit, induct and supervise volunteers to help with the delivery of the service
Promote the Wellbeing Advice and Support Service proactively and effectively
Collate all monitoring data required to demonstrate the outcomes and quality of the service and prepare the relevant reports
Ensure that service user data is processed and recorded as required and in line with agreed procedures
Assist in the service being delivered within the defined budget
Undertake and update risk assessments for the service
Comply with all Connex Community Support policies, procedures and relevant statutory requirements
Carry out other appropriate duties as may be required from time to time

Requirements:

Desire to provide support and help people, most of whom will be of older age
Patience and empathy for the needs and expectations of service users, most of whom are older and may be affected by a long-term health condition
Very good listening, verbal and written communication skills
Strong interpersonal skills and ability to build relationships with a variety of people from different backgrounds
Strong interest in what information and advice older people may need or be interested in to enhance their wellbeing and live independently
Ability to work on own initiative and as part of a team
Ability to research for information and offers that will support the service users along with ability to present the information in a clear and concise way
Good organisational skills and ability to handle conflicting work pressures
Confident and self-sufficient IT user, particularly Microsoft Word, Excel, Outlook and Teams including for monitoring and reporting purposes
Non-judgemental disposition and commitment to principle of confidentiality

Nice to have:

Experience of working in a support function helping older people
Experience of working in housing for older people
Experience of working volunteers, including their recruitment and support

Additional Information:

Job Posted:
December 07, 2025

Expiration:
December 11, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Wellbeing Advice & Support Service Coordinator