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Drug Health Services includes two residential services; the Community Residential Withdrawal Service and Westside Lodge Dual Diagnosis Rehabilitation Centre (DDRC).Westside Lodge DDRC (Sunshine campus) provides a supportive and safe in-patient environment over a period of three months, for people aged 18 years and over requiring a client centred, recovery oriented dual diagnosis residential rehabilitation program. The therapeutic and educational program offered will support and promote positive lifestyle choices. The Welfare Worker is an integral member of the multidisciplinary team, providing both 1:1 and group interventions and support
Job Responsibility:
Leadership: Adhere to relevant professional guidelines, clinical guidelines and local models of care
Communicate information and expectations clearly and concisely in a way that builds effective and collaborative working relationships with others
Take accountability of own actions and actions of others under direction and sphere of responsibility
Maintain a professional demeanour and role model behaviours consistent with the professional Code of Conduct and organisational values
Lead by example and motivate staff to strive for excellence
Demonstrate initiative in supporting early career and less experienced staff
Exhibit a high level of emotional self-control and flexibility in complex, changing, and/or ambiguous situations and when confronted with challenges
Research- Use evidence to support improvements in consumer care and practice
Identify, implement and support ways to improve practice and outcomes
Promote evidence-based practice and share findings at internal and external forums
Participate in quality and research projects as appropriate
Evidence Based Practice- Using evidence-based practice, participate in evaluation of the progress of individuals and groups towards expected outcomes and reformulation of care plans
Be familiar with all local and organisational policies, procedures and guidelines
Participate and contribute to improvement of policies, procedures and protocols and identify areas of improvement in practice
Contribute to adverse event investigations, and undertake individual and team-based reflective practice
Education and Learning · Participate in ongoing learning opportunities
Contribute to the updating of educational information provided to consumers and their support networks
Support new staff orientation processes
Provide timely informal and formal feedback to students, early career and novice staff
Exchange and share information with colleagues via informal or formal forums such as huddles, in-services, presentations, education forums and team meetings
Clinical Expertise · Provide high quality, evidence based and client centred care, in line with the ‘Best Care’ Framework, to residential unit consumers and their support networks
Demonstrate a commitment to the ‘Charter of Healthcare Rights’
Within a supportive and therapeutic framework, provide feedback to consumers on their behaviours and, where required, outline problematic behaviour/develop an agreed plan of action with client
Utilise de-escalation and redirection skills to assist consumers in managing emotional wellbeing
Contribute to development and/or implementation of individual treatment plans (ITPs)
Review and adjust ITPs to support consumers to achieve treatment goals
Contribute to the Multi-Disciplinary Team (MDT) meetings and other case conferences and communicate any issues / concerns / successes / recommendations regarding consumer presentation / behaviour and participation in the program
Requirements:
Qualifications in a relevant discipline (welfare, social work, community development or equivalent)
Minimum qualifications to Certificate IV level in Drug and Alcohol and/or Mental Health, or willingness to work towards the same or equivalent
Demonstrated experience working with clients with AOD use, mental health issues and complex comorbidities
Demonstrated capacity to manage and problem solve in crisis situations
Excellent interpersonal, communication, conflict resolution and negotiation skills
Demonstrate positive workplace behaviours
Basic computer literacy skills
What we offer:
Competitive salary packages aligned with market standards
Health and wellbeing programs, including flexible work arrangements
Scholarships and grants to support your continuous learning journey
Access the Western Health Learning Academy (WHA) for personalised learning pathways
Professional growth programs, including postgraduate studies and clinical education