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The MLA Welfare Manager is a senior position, and the successful candidate will be a member of the school’s management structure. You will be responsible for the care, safeguarding and welfare of students at MLA Summer Centre and comply with the Safeguarding Policy. You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company-provided housing and monitor the safety and well-being of international high school students attending our cultural immersion programme.
Job Responsibility:
Complete all required, paid training/induction meetings prior to and during the programme
Review itineraries and become knowledgeable with all aspects of the programme
Complete risk assessments
Lead the delivery of high-quality welfare and pastoral support for all junior students
Act as a primary point of contact for student welfare concerns, including homesickness, wellbeing issues, and behavioural matters
Ensure students feel safe, supported, and respected throughout their stay
Monitor student wellbeing and take proactive steps to address emerging issues
Implement and uphold MLA safeguarding and child protection policies at centre level
Receive, record, and respond to safeguarding concerns in line with MLA procedures
Support the implementation of health & safety procedures related to student welfare
Oversee student medical information, medication procedures, and welfare-related risk assessments
Respond to accidents, incidents, and emergencies involving students, ensuring appropriate follow-up and documentation
Liaise with the Centre Manager and Head Office Safeguarding Team regarding serious or complex cases
Ensure all safeguarding records are accurate, confidential, and securely maintained
Use the MLA software effectively
Maintain a clean, organised and professional Centre Office
Attend meetings with Group Leaders and MLA Managers
Be sensitive to staff needs and feedback, and ensure they are being heard and addressed
Promote the welfare of students and adhere to, and comply with the Safeguarding Policy
Requirements:
Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you’re based outside the UK, also a Criminal Record Check form your country of residence
Proven suitability to work with students under 18: at least 2 references
Be proficient in the use of IT
Nice to have:
Summer School experience in the UK or in Ireland
Prior work experience as a manager
First Aid certification or willingness to obtain
Previous experience in a welfare, pastoral care, safeguarding, or student support role
Practical experience of safeguarding and child protection
Volunteering experience
Involvement in active groups (e.g. scouts, trekking, sports, etc)
What we offer:
Paid training and induction
Work as part of a strong team and gain experience
Opportunities for professional development e.g. appraisals, opportunities for promotion
Complimentary room and full board as part of the compensation package