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The Welfare Manager leads the Welfare and Safeguarding to create a safe and healthy environment for students, Group Leaders and staff and is to the go to person for Welfare, Safeguarding and administration issues and concerns in Centre.
Job Responsibility:
Promote and safeguard the welfare of all students, Group Leaders and staff in Centre
Inspire, manage, and lead a team committed to students' development and welfare
Ensure the correct implementation and subsequent follow ups of the Welfare and Health & Safety systems
Maximise student and group leader satisfaction
Ensure compliance with the company’s Safeguarding, Health and Safety policies and those of the centre
Take appropriate action where issues of health, safety or welfare arise
Induct, train and inspire the Centre team in Welfare and Safeguarding
Hold regular meetings with Group Leaders and Guardians on Welfare, Health and Safety and Safeguarding
Oversee the care and supervise of individual students including the Guardian system
Ensure all students' dietary, medical, religious, and cultural needs are met
Supervise individual students who are unwell
Assist and accompany individual students to hospitals or clinics when needed
Ensure there are systems in place which enable all students to receive appropriate advice and guidance and have a channel reporting concerns
Ensure suitable supervision of students during activities, excursions, residences, and free time
Assist with student arrival and departures at Centre
Work with the Activity Manager to ensure risk assessments are comprehensive and control measures are being implemented
Support other managers and carry out other operational/campus duties as assigned
Requirements:
Degree-level education or equivalent (or currently pursuing)
Valid First Aid Certificate (desirable)
Safeguarding Level 1 and 2 (desirable)
Proven experience in roles involving logistics, organization, or travel
Proficiency in IT systems, including Outlook and MS Office (especially Excel)
Demonstrated ability to lead a team effectively
Must be eligible to work in the EU
Commitment to safeguarding the welfare of children and young people
All CV gaps must be satisfactorily explained
Proof of identity and qualifications (if applicable) required
Clear Criminal Record Check and references must be provided before signing the contract