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The Welcome Team Sales Manager at Gaynes Park is responsible for ensuring exceptional customer service by conducting show rounds, showcases, and virtual venue tours, providing a seamless and engaging experience. Artemis Venue Services are leaders in the business of weddings. We work in successful partnership with exclusive wedding and events venues across the UK to develop venues, build wedding businesses, generate wedding and events bookings, manage and operate venues and provide outstanding catering and event management.
Job Responsibility:
Visit checks ahead of showrounds
Arranging venue decor through recommended suppliers
Conduct show rounds, showcases, and virtual venue tours
Maintain expert knowledge on the services Gaynes Park provides
Complete the follow up process with every couple post visit
Strive to reach monthly sales targets
Arrange showcase and first look events for the venue including staff meetings, paperwork, and supplier decor arrangement
Onboard all confirmed weddings and arrange welcome back meetings with every confirmed couple
Following the welcome back meeting, professionally hand over the couple to the events team including all wedding information you have gathered from the couple
Weekly meetings with the regional sales manager to discuss the previous and upcoming week of show rounds, discuss conversions and targets
Arrange sweet treats with chef and cocktails with the bar manager for every show round, meeting, and event day