Welcome Team Manager

Job Title: Welcome Team Manager Line manager: Regional Sales Manager Job type: Full time, Permanent. Working 5 days over 7 to a 40-hour week. Weekend work is essential £26,580 base salary - plus uncapped monthly sales commission Combermere, Whitchurch, SY13 4AJ The Welcome Team Manager at Combermere Abbey is responsible for the following: Pre Qualifying calls ahead of showrounds Arranging venue decor through recommended suppliers This role ensures exceptional customer service by conducting show rounds, showcases, and virtual venue tours, providing a seamless and engaging experience. Maintain expert knowledge on the services Combermere Abbey & Artemis provides Complete the follow up process with every couple post visit, with a goal to secure bookings. Strive to reach monthly sales targets Arrange Showcase and First look events for the venue including leading staff meetings, paperwork, and supplier decor arrangement Onboard all confirmed weddings and arrange welcome back meetings with every newly confirmed couple Following the welcome back meeting, professionally hand over the couple to the events team including all wedding information you have gathered from the couple. Weekly meetings with the Regional Sales Manager/General Manager to discuss the previous and upcoming week of show rounds, discuss conversions and targets. Arrange sweet treats with chef and cocktails with the bar manager for every show round, meeting, and event day. Artemis Venue Services are leaders in the business of weddings. We work in successful partnership with exclusive wedding and events venues across the UK to develop venues, build wedding businesses, generate wedding and events bookings, manage and operate venues and provide outstanding catering and event management. As part of our growing company, we are now looking to expand further and are currently looking to recruit another position to join our sales team. Benefits: Company events Company pension Discounted or free food On-site parking Supplemental pay types: Bonus scheme Commission - Paid Monthly CommUnity rewards/bonus Experience: Sales - minimum 2 year (required) Licence/Certification: Driving Licence (required)