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As one of the first faces our guests see, you aren't just checking people in—you’re the architect of their first impression. Joining our Guest Services department means being part of a team dedicated to creating unforgettable memories and delivering service that goes the extra mile. We’re looking for someone with a natural spark and a 'get stuck in' attitude to bring high energy to the resort’s entrance, ensuring every holiday starts with a 'wow' moment. Mondays and Fridays are our busiest and most exciting days, you’ll be right in the heart of the action as we welcome the majority of our guests. This part time role offers a schedule of 16 hours per week with a mixture of early and late shifts, typically falling between 10:00 AM and 10:00 PM depending on business needs. Because these are our peak arrival days, flexibility is essential, and you must be available to work until 10:00 PM on Fridays to help us kick off our guests' weekends in style! Please note: This role does not come with the option of accommodation.
Job Responsibility:
Welcome every guest with genuine warmth and energy
Manage the check-in process efficiently
Act as a go-to guide providing clear directions and helpful tips
Work closely with the wider Guest Services team
Maintain a professional and engaging presence
Stay flexible and proactive jumping in wherever needed