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Welcome Desk Agent

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia, Brisbane

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

W Brisbane is hiring a Part-Time Welcome Desk Agent. This role involves providing guests with a memorable and unique experience while delivering exceptional guest service. The role focuses on welcoming guests, utilizing smart solutions, and maintaining a high standard of grooming and presentation.

Job Responsibility:

  • Delivering a wide range of services that guide guests through their entire stay
  • Providing guests with the 'W' experience and moments of surprise and delight
  • Focusing on loyalty and exceptional guest service

Requirements:

  • Experience in a similar role within a hotel environment
  • Experience with Opera property management system
  • Armed with smart solutions and a can-do attitude
  • Energised in a fast-paced environment
  • Excellent grooming and presentation skills
  • Ability to work a 7-day rotating roster with a minimum availability of three days a week
  • Must be available to work AM, PM, and Overnight Shifts
What we offer:
  • The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • ‘Great Places to Work’ certified
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • Discounts on food & beverage across all hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program

Additional Information:

Job Posted:
July 24, 2025

Employment Type:
Parttime
Work Type:
On-site work
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