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Welcome Coordinator

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Albany

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

17.00 - 31.30 $ / Hour

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

Job Responsibility:

  • Welcoming patients and conducting check-ins with required forms
  • Collecting co-pays from patients
  • Updating patient information and making changes in electronic medical record platform
  • Scheduling appointments within electronic medical records platform
  • Managing phone lines by answering, taking messages, and conducting outbound calls, as instructed
  • Managing patient referrals by scheduling those appointments and completing authorizations
  • Requesting medical records, routing documents to clinical staff for review, and uploading documents into electronic medical record platform
  • Assisting new patients with paperwork
  • Assisting with community room events
  • Other duties as assigned

Requirements:

  • A flexible and positive attitude
  • A welcoming and nurturing attitude toward our patient population of older adults
  • Strong computer skills and basic knowledge of Microsoft Excel
  • Experience in customer service setting
  • Strong verbal and written communication
  • High level of integrity
  • Proficient PC skills
  • College degree preferred, some college required
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary
  • US work authorization
  • Someone who embodies being 'Oaky'
What we offer:
  • Collaborative and energetic culture
  • Fast-paced and innovative environment
  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
March 21, 2025

Expiration:
September 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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