Welcome Coordinator, CVS Health

Welcome Coordinator

CVS Health

Location:
United States, Inkster

Category:
Office Administration

Contract Type:
Employment contract

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

The Welcome Coordinator at Oak Street Health facilitates a positive, inclusive environment for patients and guests while supporting clinic operations. Tasks include scheduling, managing calls, data updates, and maintaining cleanliness. Strong computer skills and professional phone etiquette are required.

Job Responsibility:

Welcoming patients and guests
conducting visit check-in and assisting patients with required forms
collecting co-pays
updating patient information and making changes in electronic medical record platform
scheduling/rescheduling appointments within electronic medical records platform
managing phone lines by answering, taking messages, and conducting outbound calls as instructed
managing faxes in the electronic fax platform
maintaining the cleanliness of the Welcome and Community Room areas
may be required to float to other centers in the region on an infrequent basis
other duties as assigned

Requirements:

Strong computer skills required and basic knowledge of Google Suite
professional phone etiquette
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
high school diploma

Nice to have:

Experience in customer service setting strongly preferred
some college preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation, and weight management programs
confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
June 04, 2025

Expiration:
November 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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