Welcome Coordinator Bilingual Polish

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Welcome Coordinator - Bilingual Polish Required Company: Oak Street Health Role Description: The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Core Responsibilities: Welcoming patients and guests Conducting visit check-in and assisting patients with required forms Collecting co-pays Updating patient information and making changes in electronic medical record platform Scheduling/rescheduling appointments within electronic medical records platform Managing phone lines by answering, taking messages, and conducting outbound calls as instructed Managing faxes in the electronic fax platform Maintaining the cleanliness of the Welcome and Community Room areas May be required to float to other centers in the region on an infrequent basis Other duties as assigned