Welcome Center Greeter Job at Fairmont Grand Del Mar (San Diego)

Job Description

As the first point of contact at Fairmont Grand Del Mar, the Welcome Center Greeter plays a pivotal role in delivering a world-class guest experience. You will warmly welcome all guests and visitors with professionalism, grace and attentiveness, creating an immediate sense of comfort and luxury. This role is essential to ensuring that each guest’s journey begins with a memorable, personalized touch that reflects our commitment to excellence.

Job Responsibility

Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control
Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment in accordance to our Forbes Travel Guide standards
Remember individual’s names and their preferences to extend a personalized service
Assist other rooms division departments with their operations during peak times or when required
Apply necessary precautions with regards to the hotel safety
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel

Requirements

Must be able to speak, read, write and understand the primary language(s) used in the workplace
Must be able to read and write to facilitate the communication process
Requires good communication skills, both verbal and written
Must possess basic computational ability
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Resort operations, its services, and facilities
Most work tasks are performed indoors
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis
Must be able to exert well-paced ability in limited space
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
Must be able to lift up to 15 lbs. on a regular and continuing basis
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Talking and hearing occur continuously
Requires manual dexterity to use and operate all necessary equipment
Must have finger dexterity to be able to operate office equipment

What we offer

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities

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Welcome Center Greeter

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